Roleplay Skills
What does GNAP stand for in a DECA roleplay? (Give an Example)
Greeting, Name, Affiliation, Purpose
A target market refers to what?
he specific group a business aims to serve.
What is revenue?
Money earned from sales.
What does it mean to be punctual?
Arriving on time.
What is inventory?
The goods a business keeps on hand to sell or use.
What is the purpose of the performance indicators?
They guide what you must address to score well.
What does brand loyalty mean?
Customers consistently choose one brand over competitors.
What is the difference between profit and revenue?
Revenue is the total money made. Profit is revenue minus expenses.
What is conflict resolution, and why is it important in a business environment?
The ability to address disagreements in a way that maintains productivity and teamwork.
What is quality control?
Ensuring products meet standards and reducing defects.
What is one strong way to close a roleplay?
Summarize your solutions and ask if the judge has questions.
What are the 4 Ps of marketing?
Product, Price, Place, Promotion.
What is interest?
Money paid for borrowing or earned for saving.
What is a soft skill?
A personal skill like communication or teamwork.
What is an SOP?
A Standard Operating Procedure.
What is one effective way to show business professionalism during the roleplay beyond attire?
Maintaining eye contact, confident tone, or organized note-taking.
What is market research?
Gathering data to understand customers and markets.
What is the purpose of a budget in finance?
To plan and track income and spending.
What is one sign of good business communication?
Clear, organized, and respectful speaking.
What is a supply chain?
The system of people, processes, and companies involved in making and delivering a product.
What is a benefit statement, and why do you use it?
It connects your solution to a specific benefit for the business/customer.
What is market segmentation?
Dividing a market into groups based on shared characteristics.
What is a balance sheet?
A financial statement showing assets, liabilities, and equity.
What does it mean to demonstrate emotional intelligence in a professional setting?
Recognizing and managing your own emotions and responding appropriately to others.
What is a bottleneck in operations?
A slowdown point in a process that limits overall efficiency.