Opening/Closing
First Employee's responsibilities
1) Inspect ATM
2) Disarm, search to ensure there is no unauthorized person(s) present
3) Check security cam views
4) If clear, place "all clear" signal
$3.25 monthly & how to waive
EASE if $200 daily balance not met or any amount in direct deposit
$99
Annual Fee
Surprise Cash Count
What account does not have an ESP Score?
Second Employee's responsibilities
Remain at least 100 ft but within sight of branch and, if possible, near a phone
$30 per item
Stop Payment or Post-Dated Check fees
$0 fee
International Fees
This happens every 6 months
Combo changes
Currency Exchange limit for non-customers, customers and businesses
Non-Cust.$100
Cust. $1000
Businesses: No Limit
Daily Review
Inspect ATM for skimming or PIN capture devices, etc.
Confirm all security cam views are in focus & working properly (including ATM)
$5 monthly & how to waive
Bonus Rate Savings if daily balance of $500 is not met or a minimum monthly deposit of $25 and no withdrawals during monthly cycle
60,000 miles
spend up to $1000 within the first 90 days
In case of robbery, what do you give a robber?
Marked Money
Does not show on the app or online banking
Kids only savings
Alarm Pin for Hostage Situation
Enter keypad warning by entering pin with last digit one number higher
$30 per item
Overdraft/NSF Fee
50% off for new cardholders
Companion discount
Requires separate, independent, and physical control over the means of accessing items
Dual Control
This amount is deducted from the check if the check is not presented within 5 years from the date of issue
$95
Closing Procedures
1) 2 Employees inspect the branch after closing hours
2) Ensure all currency, coins, negotiable instruments and valuables have been securely put away
3) Arm branch
$35 per item
Stop Payment Charge or Post-Dated Check fees, effective June 11, 2025
Partner Airlines
Alaska, China, Japan Airlines, JetBlue, Korean Air, Virgin Atlantic & Virgin Australia
The work of 1 employee is witnessed and verified under the observation of another employee in their physical presence
Dual Custody
Cashier's Checks Fee waivers
- Bankohana 2 & 3
- when issued at the request of the account holder at account closing
- when issued to the account holder from a savings withdrawal
- BOH employees