A teletypewriter is a device that is with a telephone to communicate with ____
persons who have a hearing or speech disabilities.
When was the first 911 call ever taken? who placed the call?
February 16th, 1968 - Speaker of the house Rankin
TTY
teletypewriter
six basic call taking techniques
who/why, when, what, where and weapons
TTY is tested how often
every six months
T/F: 90% of all 911 calls shall be answered within ten seconds during the busy hour.
True
NCMEC
National Center for missing and exploited Children
What is the phonetic alphabet we use.
Military
When the line is open what do you test for-?
TTY/TTD
Bell, book, candle is what.
Does the decision or action sound right
does the decision violate any written laws, rules, or policies.
How will the decision look when exposed to the light of day.
CAD
Computer aided Dispatch
T/F- we utilize the 24hr military clock.
True
FALSE
what are the colors and there meaning on some of the transportation vehicle's
yellow is for reactivity
blue is for health
red is for flammability
white is for special information
CISD
Critical Incident stress debriefing
DOR is what
Daily Observation Report is a standardized evaluation guideline to record observed performance to an establishing standard during initial Training.
State and Local Government
what are the 6 components of the communication cycle
1.sender
2.reciever
3.message
4.medium
5.feedback
6.Noise and context
PSAP
Public Safety answering Point
Define stalking
stalking is a pattern of behavior that makes you feel afraid nervous, harassed, or in danger.