Body and Mind
Body and Mind
Guest Relations
In Salon/Spa
Communication
Ergonomics
BONUS
100

What are the energy nutrients in almost all foods?


Fats

Proteins

Carbohydrates

100

Maintaining healthy teeth and keeping the breath fresh is called:


oral hygiene

100

Is not discussing the issue ever an advisable strategy for handling frequent "no show" clients? 

No

100

When applying makeup, contouring with light colors will have what effect on the face?


broadening

100

What are ways of building trust at work?

Communicate in open, honest ways

Do the right thing regardless of personal risk

Show respect for the ideas and beliefs of others

100

Adjusting the height of the chair when you work on a client will help prevent:

shoulder problems
100

The nearness of another to one's personal space is known as:


proximity

200

How many hours of sleep do most people need to function properly?


6-8 hours

200

Resilience is developed by solving problems and:


learning from mistakes

200

How should a salon professional respond to a client insisting on a certain hair color that would not be flattering to their complexion?


by tactfully suggesting otherwise

200

Staying the course and not giving up is called being what?

Persistent

200

As soon as you notice a discussion is getting off-track, you should:


bring it back to the main issue

200

What actions can help prevent neck and back problems?


Using free-standing sinks

Working with your back straight

Adjusting the height of the client’s chair

200

The term that defines the art and science of beauty care is:


cosmetology

300

True or False:

Insufficient rest will aid in your commitment to success as a cosmetology professional?


False

300

The outward reflection of your inner feelings, thoughts, attitudes and values is defined as:


personality

300

The scheduling concern of a client arriving early can be addressed by:


telling client how long before the service will begin

300

Meeting life’s new challenges can be assisted by focusing on what?


your goals

300

A deep admiration for someone or something is referred to as:


respect

300

What is a preventative measure that will help alleviate foot and leg problems?


raising your feet on a stool during breaks

300

If a person matches their actions with their words, it is an example of:


Integrity

400

"I like myself and I have integrity" is an example statement of what?

self respect

400

An individual’s system of maintaining cleanliness and health is known as:


personal hygiene
400

To translate what you heard into your own words is to:


paraphrase

400

Positive self-esteem in action can be described as:


telling the truth and keeping commitments

400

Responding calmly versus reacting impulsively represents a person who is practicing:


emotional balance

400

A foot doctor is called a:


podiatrist

400

Practicing good manners in the workplace is referred to as:


professional etiquette

500

Keeping muscles toned, organs working properly and equipping the body to better cope with a stressful situation are proven results related to:


exercise

500

Your own personal system of moral principles and values is known as:


personal ethics

500

A polite behavior that shows respect for other people is called:


courtesy

500

When applying makeup, foundation should match your:


skin tone

500

The tone or inflection of your voice, level and rate of speech all play a role in:


verbal communication
500

Standing for a long time in high-heeled shoes can cause what?

Neck and back strain

500

When performing chemical services, a salon professional should always wear:


protective gloves

600

The body uses energy to do what? 

Heat itself

Build its structure

Move itself during exercise and activities

600

True or False:

Feeling down about yourself builds self respect.

False

600

Use of a prompting comment such as "go on" is an example of a listening strategy called:


respond

600

Which type of makeup application will make an overly wide jaw area visually appear more narrow?


applying darker contour cream to the outer areas of the jawline

600

Changing the pitch of your voice while speaking is called:


inflection

600

Which type of shoes should be worn to reduce fatigue caused by standing for long periods of time?


low, broad-heeled shoes

600

Negative aspects of our personal character that we are unaware of but others can see are referred to as:


blind spots

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