Plans
Protection
Perks
Discounts
Internet
Compensation
Miscellaneous
100
This is the amount of premium hotspot you get on the Simplicity base pricing.
What is 10GB?
100
This term should be avoided when speaking to customers about VMP.
What is insurance?
100
This is the amount of the new Unlimited Mobile Hotspot Perk option.
What is $20?
100
This is the amount of auto pay discount, per smartphone line, on myPlans and the Simplicity plans.
What is $10?
100
With the Mobile + Home discount and Auto Pay, this is the lowest possible monthly cost for 5G/LTE Home.
What is $35?
100
This is the type of sales based job we are in.
What is commission only?
100
This is the price of an upgrade fee.
What is $40?
200
This plan's network access is deprioritized.
What is Welcome?
200
The name of the coverage option that protects against loss, stolen, broken, damaged, and cracked screen repair on select devices.
What is Verizon Mobile Protect? (VMP)
200
This perk includes Apple Music, Apple TV+, Apple Arcade, and iCloud+.
What is Apple One?
$15/mo
200
Military, First Responders, Nurses, and Teachers all qualify for this amount of discount off the total bill on 2–3 consumer lines on existing myPlans.
What is $25? 
200
This should be done with each customer when qualifying a customer for VHI.
What is verify their address listed and discover any additional addresses associated with the customer's account?
200
This is the typical day of the month that we get paid commission.
What is the 15th?
200
This is our scheduling platform.
What is Shiftlab?
300
If an existing myPlan customer moves over to the new Simplicity plans. what happens?
What is they will instantly END promotional trade-in credits for all lines on the account?
They will be responsible for the remaining balance Proceed with caution!
300
The monthly price for Verizon Home Device Protect.
What is $25?
300
You must be on this plan to participate in the Perk Bundles.
What is the Simplicity plans?
300
This is the only other way to get an auto pay discount besides a checking account.
What is the Verizon Visa? 
300
With the Mobile + Home discount and Auto Pay, this is the monthly cost of 5G Home Ultimate.
What is $60?
300
This is the amount you receive when charging the $35 setup/programming fee.
What is a $17.50?
300
The platform we use to call and text our customers for follow ups and campaigns.
What is Statflo?
400
You receive 50% off two connected devices on this plan.
What is Unlimited Ultimate?
400
The total monthly cost of VMP MD coverage for 4-20 lines.
What is $68?
400
This perk lets you watch YouTube without ads, listen to YouTube Music Premium, and access YouTube Kids.
What is the YouTube Premium perk?
400
This is how long the customer has to enroll in auto pay to keep the discount on the Simplicity plan.
Who is 30 days?
400
The number of years you are price locked, when getting 5G Home Ultimate.
What is 5 years?
400
This is the name of the bonus you get for the first 8 weeks out of training, if you hit 5 smartphones per week.
What is the Fast Start Bonus?
400
This is the amount we charge for a setup fee.
What is $35?
500
This is the term of the Device Payment Plan when selecting the Simplicity $35 Plus or $50 Pro add-ons.
What is 36 months?
500
The price of single line VMP for a smartphone.
What is $19?
500
This is the amount of storage that you receive on the Google AL Pro Perk.
What is 5TB of storage?
500
This site is where you sign up for the teachers, nurses, military, and first responders discount.
What is ID.me?
500
This plan includes one BYOD (Bring Your Own Device) plan and 5G Home Plus/VHI Lite Extra.
What is Verizon One?
$70/mo
500
This type of Verizon Home Internet pays out at $160 at Level 3.
What is 5G Home Ultimate?
500
This needs to be completed every time it is present in a transaction to ensure the customer fully understands their purchase.
What is the View Together?
600
This is the amount of connected devices can you have on the Simplicity plan.
What is 30?
600
This is the deductible amount, that applies to front and back cracked screen repair on an iPhone.
What is $0?
600
This is a new Perk Bundle that includes Disney/Hulu/ESPN+, YouTube Premium and 4K Premium Video Streaming.
What is For Fans?
$25/mo for the bundle.
600
These are the two loyalty programs that the customer must opt-in to, to receive future activation and upgrade fee waivers.
What is Verizon Shine and Verizon Dollars?
Opt-in through the My Verizon app
600
These two VHI plans include a "Perk on Us" "(Netflix/Max, Disney+ Bundle, etc).
What is VHI Lite Extra and 5G Home Ultimate?
600
The name of a short term incentive to encourage the sale of a specific product or service.
What is a spiff?
600
This is your internal knowledge base, where you'll find up-to-date information on Verizon's products, services, policies, and promotions.
What is InfoManager?