Perms
What is used to control the ends of the hair during a perming process?
End papers
What type of hair is capable of being stretched 0.2 percent of its length?
Normal hair
What is the PH range of an acid perm?
6.9-7.2
What is a major component of the referral process?
Word of mouth
Beverages, food, magazines, and umbrella stands in the salon are examples of....?
Comforts
If the base is longer than the perm rod, what would be the result of the curl?
An uneven curl
Hair density does not always correspond to...?
Texture
What should be added to the clients hairline prior to a perm service?
Barrier cream
A personalized approach is also referred to as...?
Chair-side manner
Earning additional payment based on the number of clients a salon professional rings into the salon is called...?
Salary plus commission
What happeneds when you miss perm rods when applying the perm solution?
Inconsistent curl formation
To remove all chemicals after the hair has been neutralized, the hair needs to be....?
Rinsed
What do you apply to reduce swelling of the hair and re-harden the bonds in the new shape during a perm process?
Neutralizer
What is a rental agreement also known as?
A lease
What insurance is needed to protect an employee?
Workers compensation insurance
What type of hair may require heat and a longer processing time?
Resistant hair
Low-pH alkaline waves have a pH of...?
8
Alkaline perms carry a PH of...?
8.0-9.5
What is a sole proprietorship?
A business owned by one person
What buyer is openminded and willing to take a chance on new products without hesitation?
A ready buyer
What are the four basic perm tool positions?
On base, half off base, under directed, and off base
What was the active ingredient used in the first cold wave?
Thioglycolate acid
To equalize the porosity of highly porous hair, it may be necessary to use what?
Pre-wrap product
What insurance protects the salon owner from financial loss due to an employees negligence?
Malpractice insurance
Offering an additional hair coloring service to a client who originally scheduled as hair cut appointment is an example of...?
Upselling