Bills, Bills, Can You Pay My Bills?
The screen where you look up a charge.
What is Invoices & Payments?
The screen you go to that shows what subscriptions a customer has.
What is Customer Activity?
The pub code of Strategic Trends Investor.
What is ORE?
The internal name for a message to a specialist.
What is a task?
The other name for B-Stat.
What is a billing suspend?
The two Trans Type letter codes that represent a paid subscription in Invoices & Payments.
What are I & P?
The Renewal Policy that indicates the customer has autorenewal.
What is renewal policy C?
The order type that shows that a line is part of a welcome package.
What is a Gratis order?
The 3 types of clients TCC/ECC serve.
What are financial, travel and health clients?
The Order Source when creating a control group.
What is PHONE?
Payment code 'VI.'
What is a Visa card?
The Circulation Status that shows a customer is receiving their subscription.
What is R (Active)?
Another word for 'pub code.'
What is item number?
The difference between TCC and ECC initials.
What is CTXXX and CEXXX?
Trans types I, B, and C together in Invoices & Payments.
What is a billing suspend?
The number of issues Advantage shows that the Oxford Communique has in a year.
What is 24 issues?
How you can tell what subscription a promo code is for.
What are the 3 letters after the first is the pub code, e.g. EOXF...?
The 3 main Oxford Group clients. Hint: Training Page home page
What are Oxford Club, Monument Traders Alliance and Manward Press?
The billing org of Solaire Nutraceuticals.
What is 663?
The button to sort Invoices & Payments by to see only invoices in billing suspend.
What is 'Open A/R?'
The Issues to Go/Total Issues to Go when we have sent a renewal notice.
What is 2/2?
You can hover over this to get the refund policy.
What is 'credit policy code?'
The timeframe for domestic check orders to process.
What is 4-6 weeks?
The 3 steps to help a customer reset their password.
What are...
1. Walk through website's Forgot Password
2. Send link directly to password reset
3. Make temporary password