KNOW THE PRO
Resilient Flooring
ACCESSORIES
Porcelain Panel
BACKSHELF
100

What are the 4 pro rewards?

1- Inhouse credit/ Net 30

2- free samples

3- trade pricing

4- referral bonus


100
What are the different types of resilient flooring we carry?

LVP, engineered hardwood, & Laminate

100

What are the 2 commonly used trims to finish the edge of tile?

bullnose or L channel metal strip/jolly edge

100

How many different color options of porcelain panels and what are the names of them? 

1- Calacatta White

2- Masterstone White

3- Statuario Nuovo

4-Max Rapolano Ivory 

100

What are the 5 different types of spacers we carry? 

- T spacers

- Offset spacers

-Horseshoe

-Leveling Wedges

- Cap/ Spin Leveling Spacers


200

What are the different tier trade pricing called?

Gold, Platinum, Diamond

200

What are the 3 ways resilient flooring can be installed? 

float, glue, and or staple/nail

200

How many different quartz color options do we carry and what are the names? 

Solid Black

Pure White

Cream Travertine 

White Carrara

200

True or False Porcelain panels can be returned as long as they are within the 60 days. 

False - Final Sale 

200

What are the 4 Superior thinsets? 

1- Bond

2- Platinum

3- Maxlite

4- Bond LFT

300

What are the different discount percentages per tier trade price?

Gold- 25% Diamond- 30% Platinum - 35%

300

What are the 5 coordinating trims for our LVP collections?

Quarter Round

Flush Stair Nose

Overlapping Stair Nose

T- Molding

Reducer

300

This type of trim gives off a more traditional style and can be used around niches, around an accent tile, or to finish the top of a wainscot. 

Barnes or Capital 

300

What product should be used to fill the panel joints? 

100% silicone 

300

This product helps to increase grout cure time and reduce grout shrinkage and cracking.

Admixture

400

How much does a pro need to spend to jump to each tier?

Gold to Platinum needs to spend $20,000 per year

Platinum to Diamond is $50,000

400

What's the difference between Flush Stair Nose and Overlapping Stair Nose? 

A flush stair nose sits level with the flooring, creating a seamless, smooth finish, whereas an overlapping stair nose has a small protruding lip that extends over the flooring.

400

Can you cut the glass shelf for the Superior 14x24 niche? 

No its tempered and will shatter.

400

What are the different sizes that the panels come in? 

30X94- Shower Kit

32X94- Shower Kit

30X64- Tub Kit

32X64- Tub Kit

400

What are the 3 main different water proofing systems do we carry? 

- Wedi 

-Go board

-Hydro Block

(Superior)

500

What is the day, date and time of our Wedi pro event?

Thursday October 16th 5-7pm 

500

What's the new underlayment for LVP?

Quiet Walk 

500

Wall skirtings and base boards serves as what 2 types of dual purposes?

Functionally - They protect walls from damage caused by mops, vacuums, and furniture, conceal gaps between the floor and wall, and hide exposed wires.

Aesthetically- They provide a finished, polished, and decorative look, enhancing the interior design of a room.

500

What tool should be used on the porcelain panels to ensure you get proper mortar coverage? 

Tile Vibrator 

500

What's does the X mean on the thinset for Ardex?

The X means it can be used for exterior use. 

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