Third-Party Delivery
What is the average ticket size of a Grubhub order?
$31
Due to the ongoing supply chain shortage, we will now be limiting the availability of which product?
Epson U220 printers
T/F: Customer Referrals have been trending down MoM?
True.
T/F: Slice offers gift cards.
False.
What was candy corn originally called?
Chicken Feed.
What is the delivery fee range set by DoorDash?
$4.99 - $7.99
What segment are we focusing on for the Q4 competitive play?
Pizza Competitors
What is the close rate for referral opps?
83%
Which digital media company has slice partnered with to raise brand awareness among pizzerias?
Barstool Sports.
Only one holiday surpasses Halloween in annual consumer sales. What is it?
Christmas.
What is the primary reason a restaurant would use third party delivery apps like Grubhub, Uber Eats, and Doordash?
Discoverability!
The Boston Consulting Group estimated 70% of delivery orders are orders that the restaurant would be able to access otherwise, often replacing a dinner at home.
BCG also estimates that 45% of the orders on these aggregators go to small or independent brands.
Slice pledged $____ total in order to provide independent pizzerias with $15,000 of Slice technology.
$15 Million
There are 3 timeline milestones for a Toast customer. What are they? (looking for X days, X days, X months)
30 Days
60 Days
6 Months
What are the card-present rates for a Direct Slice Partner?
2%
How many lbs. of candy corn are produced each year?
35 million lbs.
Name one exclusive enterprise account Doordash holds?
Wendy's, Chipotle, Chick-Fil-a, Cheese Cake Factory, Chilis
Name 2 of the 4 NEW menu assets that help to position Toast as an industry advisor.
Menu Engineering Course
Ungated Worksheet
Menu Engineering Messaging Kit
Menu Engineering Worksheet
T/F: The sales rep should not reach out to their customer on their Toastiversary.
False. It's a good customer touchpoint.
Name another pizza comptitor.
HungerRush, Speedline
Where is the world's largest haunted house?
Aside from commission fees, what is the greatest weakness of third-party delivery according to Boston Consulting Group?
Delivery Speed!
BCG: the average customer's “acceptable” delivery time window is about 20 to 30 minutes from placing the order, but the average delivery time 3PD is 45 to 60 minutes
A typical referral deal closes in _ days.
11 days
For de-escalating customer issues, it is recommended to follow the ECIR process. What does ECIR stand for?
Empathize, clarify, isolate, respond.
What is the EOY Target Win Rate against Slice?
49.4%
Which famous magician died on Halloween
Harry Houdini.