PQ5
A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?
Physical cabling issues
A technician needs to install a cost-effective storage device into a rackmount server that will be used as a VM host. This storage will be used for
all VMs that run from the server. Which of the following should be used?
15,000rpm drive
A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable
parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same.
Which of the following should the technician try NEXT?
Test the RAM in different slots, one at a time.
A user is unable to plug a USB 3.0 device into a USB port. Upon inspection, a technician notices the USB 3.0 port appears to be slightly smaller
than the other connections. Which of the following is the MOST likely cause?
The USB port belongs to a different form factor.
A new computer was plugged into a port that was used by a legacy network printer prior to the completion of an office remodeling project. The
user who was assigned to the new computer has been reporting an issue with slow network speeds. A technician verified the NIC is functioning
properly and the drivers are up to date, and then swaps out the Cat 6 patch cable. However, the issue persists. Which of the following
troubleshooting steps should the technician take NEXT?
Check the speed and duplex settings on the switch.
A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?
Configuring all devices with different channels
A technician installed new firmware on the company's laser printers and has since been receiving multiple calls that information is garbled and
looks like code. Only printers with the new firmware are having this issue. Which of the following steps should the technician complete NEXT?
Install an updated printer driver on the print server.
A user who works with sensitive data has a computer configured with hard drive encryption. The TPM is active and hosting the encrypted key.
After an upgrade to the motherboard, RAM, and video card, the hard drive is not booting, and data cannot be accessed from the hard drive. Which
of the following should the technician do to enable the system to boot again and get access to the stored data?
Boot into the BIOS and enable the TPM on the new motherboard.
A drive failed on a server that was leveraging a RAID disk configuration. The server administrator would like to rebuild the array so it can withstand
a potential multidrive failure in the future. Which of the following RAID configurations will the administrator MOST likely select?
10
A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is shared with businesses in the same industry.
Which of the following cloud models would BEST address the bank’s need?
Community
In which of the following places is a laptop's wireless antenna MOST likely located?
In the bezel of the lid
A user visits the help desk to report that a smartphone takes more than a day to fully charge. The user already tested multiple wall outlets and
swapped the charging cable, but the results are the same. Which of the following should the technician do FIRST?
Verify the power rating of the charger.
A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on. Which of the
following must be installed to set up this configuration?
TPM
A user's laptop is running out of disk space and requires a new hard drive. The user wants to replace the existing hard drive with the fastest
possible 1TB HDD. A technician assesses the user's hardware and determines the connections that are available. Which of the following drive
types should the technician recommend as the BEST choice?
1TB SAS
Which of the following wireless technologies has the MOST range and wireless throughput?
802.11ax
A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?
Cat 6
User attempted to install an application on a desktop, and the installation attempt failed. Technician compares these installation files to those on
another user's machine and finds the files are different. Which of the following should the technician do NEXT?
Determine the source of the installation file.
A technician goes to a classroom to troubleshoot a projector that occasionally powers off. The technician recreates the issue and notices the
projector will not power back on until approximately 15 minutes have passed. After 15 minutes of being powered on, the projector shuts off again.
Which of the following should the technician perform NEXT to resolve the issue?
Clean the filter.
Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for
multiple users. Which of the following is the MOST likely cause of the issue?
The default paper type has been changed.
New memory modules were installed in several Windows desktops, but some users are still reporting performance issues. Upon investigation, a
systems administrator notices the desktop has not recognized the new memory modules. Which of the following should the systems
administrator perform to help resolve this issue?
Configure appropriate settings within the BIOS.
Which of the following describes the BEST use case for a client-side hypervisor?
For a software developer who is required to test an application in many environments
A technician responds to a help desk ticket that indicates a user's workstation is not booting. The technician initially suspects a failed hard drive.
The technician performs diagnostics and confirms the hard drive is fully operational. Which of the following steps should the technician complete
NEXT?
Consider another possible cause of the issue.
Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
IaaS
To control costs, a company provides a limited number of users with company phones. One of these users opens a support ticket because the
phone no longer allows Internet browsing over a cellular connection. The user acknowledges that the phone worked before the user’s child
streamed several movies using the device. Which of the following describes why the phone cannot browse the internet?
The device has a data cap and has reached that limit.
A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?
ECC