PQ7
A user reports a monitor, keyboard, mouse, and headset are no longer functioning. The user has restarted the laptop and tested an alternative
headset and monitor, but the issue persists. The technician notices the user has a printer, USB-C hub, and AC adapter plugged into the laptop.
Which of the following should the technician do to MOST likely resolve the issue?
Replace the user's USB-C hub.
A user has decided to build a new computer with parts purchased from a popular online vendor. The user has referenced online resources to
assemble the unit. However, when the user presses the power button, the new computer does not load the operating system's installer. Instead,
the onboard speaker beeps and immediately reports an issue on the screen. Which of the following is the MOST likely issue with the new build?
The user did not plug in the processor's fan.
A user's device needs more memory, so a technician installs extra RAM with the following specifications:
2 x 8Gb DDR3-1066 (PC3-8500)
1 x 16Gb DDR3-1333 (PC3-10600)
Which of the following speeds would maximize reliability?
1,066
A web developer needs to test the compatibility of web functions across multiple different browsers and versions of those browsers. The web
developer only has one machine and cannot install multiple browser versions. Which of the following should the developer do to BEST resolve the
issue?
Test using a virtual desktop.
A user submitted a help desk ticket to report that the Wi-Fi connection drops every time the microwave is used. A technician suspects the issue is
related to interference. Which of the following should the technician do to provide the BEST long-term solution for the issue?
Configure the Wi-Fi AP to 5GHz.
Which of the following virtualization technologies allows Linux and Windows operating systems to run concurrently?
Cross-platform
A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to
connect it. Which of the following will the technician be installing?
M.2
A user reports that a computer has a virus on it. Which of the following is the FIRST step the technician should take?
Ask the user about the symptoms the computer is experiencing.
A technician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Choose two.)
Cable tester
Crimper
To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?
Patch panel
A service technician replaced the gateway, and a user is now unable to access the SOHO wireless network. Which of the following steps should
the technician take to resolve the issue?
Check if the password and SSID are correct.
A home user has purchased a subscription for a service that blocks malicious sites by preventing them from resolving correctly. Which of the
following settings MOST likely needs to be changed on the user's router to enable this functionality?
DNS server
A company uses legacy accounting software, and no replacement is available Which of the following virtualization solutions will the company
MOST likely select?
Desktop
A technician needs to configure a printer for network communications. Which of the following must the technician configure? (Choose three.)
Gateway
Subnet mask
IP address
Which of the following describes traffic used to resolve the FQDN of a site into an IP address to help locate and browse websites appropriately?
DNS
A user reports that a printer is leaving streaks on printed pages. The paper type and the toner have been replaced. Which of the following should
the technician check NEXT to resolve the issue?
Fuser
A technician wants to deploy a .msi package to a corporate network. The technician needs to verify the application deployment will not affect
other legacy applications on the end users' computers. Which of the following would the technician consider the MOST appropriate for this
situation?
Virtual sandbox
The owner of a restaurant reports that wireless network connections are lost intermittently throughout the day. Which of the following steps
should a technician take to troubleshoot the issue? (Choose two.)
Identify the location of devices that utilize 2.4GHz.
Map all of the wireless signals in the restaurant.
Which of the following allows a switch to be divided into separate logical networks?
VLAN
A business purchased a new multifunction printer that will be used to photocopy documents with hundreds of pages. A technician is configuring
the printer. Which of the following features should the technician ensure is set up?
ADF
A technician logs on to a PC and inserts an encrypted USB drive. When opening File Explorer, the technician cannot see the USB drive. Which of
the following tools should the technician use to see all drives?
Diskmgmt
A user's Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has
to be rebooted to restore functionality. The computer seems to work correctly if the application is not running. Which of the following should the
technician do NEXT to help troubleshoot the issue? (Choose two.)
Research the requirements of the application.
Check the Event Viewer logs.
A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task?
(Choose two.)
USB-C
Bluetooth
An administrator chose a shared-tenant model for a cloud deployment. Which of the following is the MOST likely reason the administrator chose
this model?
Cost savings
A user is traveling to another country and will be unable to get personal cell phone service after the plane lands. Which of the following should the
user update to resolve the issue?
PRL