PQ8
Which of the following network devices operates as a bridge function?
Wireless access point
A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to indicate that it is cracked.
Which of the following BEST describes why a blot is on the screen?
Liquid damage
A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which
of the following BEST describes the issue?
Defective inverter
Following a scheduled power outage, users report they cannot access the local intranet. A technician is able to ping the IP address of the server
that is hosting the website. Which of the following servers is MOST likely offline?
DNS
Which of the following does a DHCP reservation MOST likely apply to?
Printer
A user's touch-screen tablet is having an issue with the screen orientation. Which of the following is MOST likely causing this issue?
The screen rotation is locked.
A user reports a repetitive clicking noise is coming from a personal laptop. A technician notes the laptop's inputs are severely delayed. Which of
the following should the technician replace to resolve the issue?
The storage device
Which of the following network options would work BEST to ensure a client-side virtual machine cannot access the rest of the network?
Host-only mode
A server administrator is building a new application server. Which of the following RAID levels provides MAXIMUM performance and redundancy?
RAID 10
A technician is working to connect an RS-232 serial signature pad to a customer's ultralightweight laptop. Which of the following should the
technician use to install the device?
Port replicator
A technician is working with a user to set up scanning. The user requires the scans to be viewable on the network for the entire department. Which
of the following settings on the MFP should the technician edit to BEST address the user's request?
Server message block
A technician is preparing laptops for deployment to a medical department. The laptops require SSD-level encryption to be enabled, but BitLocker
refuses to turn it on. An error message states that a BIOS-level setting has not been turned on. Which of the following should the technician check
FIRST when troubleshooting this issue?
Ensure that the Trusted Platform Module is enabled.
A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task?
Punchdown
Which of the following delivers internet over a copper medium?
DSL
Which of the following wireless networking protocols will support both 2.4GHz and 5GHz devices?
802.11ax
802.11n
Which of the following server roles does RADIUS perform?
AAA
A SOHO customer would like to purchase network hardware to enhance security. The hardware should perform stateful packet inspection. Which
of the following would BEST address the customer's need?
Firewall
Which of the following 802.11 Wi-Fi protocols utilizes the 5.0GHz frequency and has the BEST speed and reception?
802 11ax
A customer has a Wi-Fi-capable laptop to use when traveling for work. Which of the following will allow the laptop to stay connected when the
user travels?
Cellular card
A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble.
The technician checks the bandwidth to other servers and finds no issues. Which of the following should the technician check NEXT?
Level of network utilization
A technician is setting up three web servers for a retail company that takes online orders for its products. Which of the following network host
services should the technician use to ensure the servers’ resources will be utilized efficiently?
Load balancer
An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than
expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?
Require the technicians to document the findings, actions, and outcomes of issues.
A user called the help desk to report an issue with a laptop. Recently, the user has been unable to click the buttons on the track pad or press some
keys on the keyboard. The technician inspects the laptop but does not find any physical damage caused by the user. Which of the following is the
MOST likely cause of the issue?
Swollen battery
A department submits a ticket to report a printer is not working. The responding technician sees paper stuck to the fuser, which is much hotter
than normal. The fuser was just installed a few weeks ago, as indicated by the service history. Which of the following should the technician do
NEXT?
Disconnect the printer power for troubleshooting.
A virtual file server in the cloud is configured to automatically add compute resources during times of high load on the server. Which of the
following describes this cloud feature?
Rapid elasticity