Hardware
This component is considered the "brain" of the computer, processing instructions.
What is the CPU (Central Processing Unit) ?
This type of software is required to boot up a computer and manage hardware.
What is an operating system (OS) ?
This device routes data between multiple networks, such as home network and the internet.
What is a router ?
The first step when trouble shooting a frozen screen.
What is restarting the computer ?
This type of software hides in your system and tracks your activities.
What is spyware ?
This is a temporary storage area that clears when the power is off.
what is RAM (Random Access Memory) ?
This type of software performs specific user tasks like writing documents or browsing.
What is application software ?
This networking model has seven layers, including physical, data link, and transport.
What is the Open System Interconnect model (OSI)?
This log contains error messages and warnings about system events.
What is the Event Viewer ?
This type of cyberattack tricks users into giving personal information.
What is phishing ?
This device allows input using finger gestures and replaces a mouse on laptops.
What is a touch pad ?
Software that translates user instructions into machine code.
What is a compiler or interpreter ?
This type of address uniquely identifies a device on a network.
What is an IP address ?
The term for diagnosing and fixing technical problems.
What is troubleshooting ?
A password protection method that uses multiple steps to confirm identity.
What is two-factor authentication ?
This hardware component permanently stores the operating system and files.
What is a hard drive or Solid State Drive (SSD) ?
This Microsoft product includes Word, Excel, and PowerPoint.
What is Microsoft Office ?
This type of network covers a small geographic area, like a home or office.
What is a Local Area Network (LAN)
This tool helps manage and update drivers on Windows.
What is Device Manager ?
This software firewall feature blocks unauthorized access.
What is a port blocker or packet filter ?
This piece of hardware connects and powers all internal components.
What is the motherboard?
This type of software helps detect and remove malware.
What is antivirus software ?
This type of network cable has pairs of wires twisted together.
A standard set of questions asked when a user reports an issue.
What is a troubleshooting protocol or checklist ?
A secure network connection established over the internet.
What is a VPN (Virtual Private Network) ?