Policies
Who is the safety coordinator for SBC
Luis Hernandez
Assessments that need to be collected within 90 days of an adult enrollment
Screening form
CHA
PHQ
GAD
LTSS
All patients must have this on Epic
A primary care manager
How often should care gaps be addressed
During every call
Who do you contact if the patient is requesting IHSS
County (depending on location)
What type of footwear is prohibited at SAC
Crocs
Any shoe without back strap
Heels greater than 3.5 inches
When should a disengagement letter be send out
When patient is 60 days unengaged
What are the three risk stratification in ECM
High
Rising
Low
Which assessments require a cosigner
Reauth
CHA
Action Plan
LTSS
Risk Assessment
PTO Vacation must be placed how far in advance
24 hours
When can a reauthorization be submitted
As early as 60 days.
Ideally 30-45 days
How many contact attempts must a patient have before they get disenrolled from ECM
12
What report provides information on Enrolled/eligilbe patients coming into the clinic
In Clinic Outreach report
When should the Action Plan be updated
Annually or if there is any sign significant health/life changes