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100

A clothing manufacturer uses a computerised design tool that combines virtual fabrics, buttons and zippers to formulate clothing design ideas.

Which type of technology is being used?

Computer Aided Design (CAD)

100

I describe the organisation of facilities around how goods are made? 

process layout

100

When a business adjusts amounts made in line with anticipated sales, which operations process is it responding to?

  1. Volume

  2. Variety

  3. Variation in demand

  4. Visibility (customer contact)

C. Variation in demand

100

Flylo is an international aircraft manufacturer. To build its aircrafts, Flylo's employees move around the aircraft.

Which type of workplace layout is shown here?

Fixed position layout

100

Process layout is when machines and equipment are grouped together according to

A. sequence of operations

B. schedule of operations

C. employees who use them

D. function they perform

D. function they perform

200

One advantage of using robotics?

One disadvantage of using robotics

 

Advantage: increase speed, quality, efficiency, productivity, contribute to cost leadership due to EOS

Disad - high investment costs, impact on employment - may need to make staff redundant

200

An office manager is deciding how much time to allocate to different tasks. which operations  process is being carried out?

Scheduling

200

Which workplace layout is typically used for mass-produced goods?

Give an example 

Product layout

200

Name the critical path AND the number of days of the critial path 

The length of the critical path is 20 days! So the path is ACEGIK. Remember, even though the critical path identifies the shortest time to complete all activities in a project, you should always choose the longest path, because this allows all the activities to be completed, and not just some.

200

If a new piece of technology is introduced and activity G is reduced to 1 day, what is now the length of the critical path?

18 days

our critical path is now ACDJK, which is 18 days! So the length of G has been reduced by 3 days, which means the length of path ACEGIK reduces to 17 days. But now this isn't the longest path anymore. So our path changes to 18 days because this is now the longest length of time to complete the project,

300

TWO costs associated with new technologies

Purchase cost

Retraining costs

Redundancy costs

300

Which factor affects the four Vs? 

A. Business supply

B. Market Demand

C. Cost

D. Production scheduling

B. Market Demand

300

What are the 4 V's?

Volume

Variety

Visibility

Variation in demand

300

Which combination would reduce operating costs? 

A. Low volume, high variety, high visibility, low variation in demand

B. High volume, high visibility, high variety, high variation in demand

C. High volume, low variety, low variation in demand, low visibility

D. Low volume, low variety, low visibility, low variation in demand

C

300

In the lead up to Christmas, Toys R Us increases its stock of toys.

Which of the four Vs is influencing their operations process?

Variation in demand
400

Name 3 types of established technology in manufacturing. 

Give an example of a business using this type of technolgoy

CAD

CAM

Robotics

QR codes

Assembly line

400

1. I am the most innovative or advanced technology currently availabile. I speed up production and reduce error and waste.  

2. I am software that controls the production process

3. I am the order in wich a process is efficiently performed

4. I am facilities.  what type of input am I?

1. Leading edge technology

2. Computor Aided manufacturing

3. sequencing

4. transforming resources

400

the influence of volume, variety, variation in demand and visibility (____________________) 

–        _____________________ – Gantt charts, critical path analysis 

–        technology, _______and process _____ 

–        monitoring, control and improvement

1. customer contact

2. sequencing and scheduling

3. task design

4. layout


400

Explain the difference between legal requirements and ethical responsibility

- Legal requires require busiensses to....

- Ethical responsibility means......

  • Legal requirements require businesses to  comply with applicable laws and regulations. Penalties for breaches act as a deterrent

  • Ethical responsibility sees businesses meeting all of their legal obligations going over and above the law.  Some businesses go further than adhering to the minimum legal requirements demonstrating a commitment to ethical responsibility. 

400

What is outsourcing.  

What is an ethical disadvantage of outsourcing.  Give an example

  • Outsourcing  involves the use of outside specialists to undertake one or more key business functions.  

  • Onshore outsourcing - use of domestic businesses.Offshore outsourcing involves taking the activities to a provider in another country.

  • KEY POINT! This third party can be a screen behind which many global businesses hide

  • Apple, NIke, have been linked to forced labour in China

500

What is globalisation?

What is positive implicaiton of globalisation for operations?

What is  a negative implicaiton of globalisation for operations

  • Globalisation refers to the ability of nations to trade with each other. It has enabled  increased integration between economies allowing businesses to transfer capital, labour, intellectual property, financial resources and technology between countries

  • POSITIVE IMPLICATION: a source of market opportunities for exporting outputs and importing inputs

  • NEGATIVE IMPLICATION; can be a threat as other businesses that apply cost-leadership principles can undercut the market and dominate.

500

3 ways a B can achive Cost leadership via economies of scale

  1.  Buying inputs at a lower cost per unit by buying in BULK

  2.  Using more TECHNOLOGY and machinery which increases efficiency

  3.  STANDARDISING  (making identical products). Usually involves mass producing items on an assembly line, in high volume, with no variety and at a low cost per unit. 

500

1. 3 ways operations can differentiate goods

2. ways operations can differentiate services

1. Colour; Product Features;Product Quality (think Apple v Acer);Augmented features e.g. cars - can fit non standard features e.g. a spoiler, leather seating etc.

2. Varying the amount of time spent on a services; varying the level of expertise brought to a service.varying the qualifications and experience of the service provider. 

500

3 ways an operations manager can achieve cost based compeittion

sourcing lower costs supplies

buying in bulk

standardised products

using technology

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