Windows Wizardry
What Prevents unauthorized admin changes by prompting for approval?
What is User Account Control (UAC)?
This command displays and releases IP configuration data to fix network issues.
What is ipconfig /release and /renew?
This principle ensures users only have the permissions required for their tasks.
What is the Principle of Least Privilege?
Which safety tool prevents ESD damage when working on components?
What is an antistatic wrist strap or mat?
This command lists files and directories in Windows.
What is dir?
Which tool lets you view and uninstall applications, configure default apps, and manage startup programs?
What is Apps Settings?
A user reports no Internet access but local LAN works — which layer should be checked first?
What is the default gateway or DNS configuration?
The strongest wireless encryption standard currently available.
What is WPA3 (AES-GCMP encryption)?
Agreements that define metrics of service delivery between parties.
What are Service Level Agreements (SLAs)?
Tool that shows live CPU, disk, and network performance in real time.
Resource Monitor (resmon.exe)
You need to adjust the refresh rate on a monitor causing screen flicker. Where would you make this change?
What are Display and Sound Settings?
The tool that provides detailed Windows logs for application, security, and system events.
What is Event Viewer (eventvwr.msc)?
This Windows feature encrypts individual files and folders but not the whole disk.
What is Encrypting File System (EFS)?
Which process formally reviews and approves proposed IT changes?
What is a Change Advisory Board (CAB)?
Command-line tool that displays detailed IP configuration info.
ipconfig /all
The Windows feature that encrypts full drives and requires a recovery key.
What is BitLocker (or BitLocker To Go)?
What command repairs corrupted system files from the command line?
What is sfc /scannow?
A fake Wi-Fi network used to capture users’ data is called what?
What is an Evil Twin?
A document describing step-by-step instructions for recurring tasks.
What is a Standard Operating Procedure (SOP)?
Utility that allows technicians to view startup configuration, services, and boot settings.
System Configuration (msconfig)
Installation fails with “no bootable device.” What should you check first?
Boot order in BIOS/UEFI
A phone’s apps keep crashing after an update. What’s the best next step?
Clear the app cache and reboot the device.
Attack inserting malicious database commands.
What is SQL Injection ?
What scripting languages are commonly used in automation for A+ techs?
What are PowerShell, Python, and Bash?
Linux command used to search for specific text within a file.
What is grep ?