To achieve a look of greater intelligence during the Renaissance, women would ______________
shave their eyebrows to make their foreheads appear bigger
Short term goals are those goals that can generally be completed within one _______
year
The science of designing the workplace as well as its equipment and tools to make specific body movements more comfortable, efficient, and safe is ___________
ergonomics
Having the drive to take the necessary action to achieve a goal is known as ___________
motivation
Another name for an individual owner who determines policies and has the last say in decision making
sole proprietor
A person who teaches stylist about a specific line of products is called a(n)___________
manufacturer educator/product educator
The moral principles by which we live and work
Ethics
The daily maintenance of cleanliness by practicing good healthful habits is known as ___________
personal hygiene
A written summary of a person's education and work experience
resume
When planning and constructing the best physical layout for a salon, the primary concern should be ________
maximum efficiency
What led to the growth in men's spa services in the early 2000s
an increase in the number of grooming services offered
The conscious act of planning your life, instead of just letting things happen is described as having
a game plan
Good communication skills reduce potential workplace __________
conflict/drama
What is the third step to securing employment
Requesting an interview
What is the minimum number of stockholders allowed for a corporation to exist?
one
The world's first ammonia-free lightener was invented by _______________ in 1985
Farouk Shami
How long should your personal mission statement be?
one or two sentences
The sixth step of the 10-step consultation method is
Show and Tell
The act of recommending and selling products to your clients for at-home use is known as.
retailing
Which part of a business plan ensures that all clients and employees are treated fairly and consistently?
Salon policies
The individual credited with coining the term day spa is _____________
Noel DeCaprio
When you ensure your behavior and actions are aligned with your values, you maintain your ___________
integrity
The third step in the 10-step consultation method is
determine and rate the client's preferences
The process of recommending and selling additional services to your clients is known as
upselling/ticket upgrading
Which part of the business plan is a description of the key strategic influences of the business?
Mission Statement