Can you get it?
Seasons
Merry and Bright
Are you who you say you are?
Hello, Anyone there?
Are you smarter than a 5th grader?
100
How many quarters of wages does a claimant need to qualify for RUI?
At least 2 quarters
100
What months are in the 3rd quarter?
July, August and September.
100
Whether a house, a man, or a character on Shrek, this common Christmas cookie is always a hit.
Gingerbread
100
How old can a document from List D be?
No more than 6 months
100
What 3 things do you need to verify when talking with claimants on the phone?
Full Name
Address
Date of Birth
100
The primary difference between ocean water and fresh water
Salt
200
What is the minimum amount of income a claimant can have to qualify for RUI?
$1176 over at least 2 quarters
200
What is the first four of the last five completed calendar quarters before claimant's date of employment called.
Standard Base Period
200
He hides in different locations for children to find throughout the holidays. Don't touch him or he will lose his magic
What is Elf on the Shelf?
200
fraudulent
200
How many times should you use a claimant's name when talking with them on the phone?
At least 2 times.
200
The most-consumed beverage in the world other than water
tea
300
What is the difference between monetary and non monetary determinations?
Monetary pays benefits and non monetary does not.
300
If a claimant applies on 12/1/22 what is their Standard Base Period?
the 3rd quarter of 2021 to the 2nd quarter of 2022
July 1, 2021 to June 30, 2022
300
A book meant for children, but enjoyed by people of all ages, this story of a train that takes kids to the North Pole has gorgeous pictures with a sweet story for Christmas Eve story time.
The Polar Express
300
What do we do when the address on the documents provided and in Beacon are not the same?
Request a document from List D
300
How long can you leave a claimant on hold for?
5 minutes at a time. Check with them and let them know you are still working and is it ok to put them back on hold.
300
What is gravity?
A force that pulls objects to the center
400
Can a claimant who has $5000 of wages in one quarter and only $1000 in the other 3 quarters combined qualify for RUI?
No. They need to have 1.5 times the wages in the highest quarter paid in the other 3 quarters combined.
400
What is the Alternate Base Period?
The most recently completed four calendar quarters of wages to determine eligibility
400
The ballet is far more popular, however, ETA Hoffman's story surrounding Marie and her newly acquired Christmas gift is far more intriguing, and a touch more dark, in this Christmas story.
The Nutcracker
400
picture is wrong
name is digital and the same on both docs
font on SS card is wrong
400
Do you need to fill out a call form for every call you take including outbound calls?
Yes. The only time you would not fill out the form is if the claimant hangs up on you without providing any information
400
Tell me ALL the vowel letters?
A, E, I, O, U,
500
If a claimant has $6000 in wages in quarter 1 how much do they need to have in all 4 quarters combined to qualify for RUI?
$9000 total. It can be $2000 in quarter 2 and $1000 in quarter 4 but all 4 quarters need to add up to $9000.
500
What tab did I use in the training on Tuesday that I said I had not really used before?
Monetary Information Tab
500
The Christmas movie label for this film is controversial, but that doesn't stop many families (well, families with adult children) from watching the Bruce Willis and Alan Rickman square off in this thrilling action movie set on Christmas Eve.
Die Hard
500
When looking at documents should you run the address through Google?
Yes. Sometimes fraudulent claims are filed for locations like this
500
True or False: The agent should always offer the Beacon, live chat or virtual assistant as self service options to the claimant prior to closing the call
True
500
True or False: Clouds are matter
True