Cleanliness
7 areas are to be cleaned in between clients
What are the phone, outside of bed, door, stool, walls, acrylics, and shelf
This is the purpose of utilizing open-ended questions.
What are uncovering needs.
#1 non-negotiable product requirement.
What is eyewear.
What is QR code/ Online.
7 days after a client purchased a packet.
What is packet promo.
Which acrylic is to be cleaned first?
What is top acrylic.
The first engagement to ask a client.
What is greeting.
Active ingredient in cosmetic lotion.
What is DHA.
Upon completion of registration via MYSTC, how must you verify the client?
What is ID/Drivers License.
Daily tool for communication that's checked at the beginning of every shift.
What is 3 filters.
The acronym to overcome objections.
What is ASTC.
2 Blockage ingredients for a double dip session.
Upon completion of obtaining signatures, what is expected of you?
What is an app tutorial.
Location of unfreezing and updating EFT Billing information.
What is iService.
What tools are needed for breaking down Versa?
What is Qtip, green cleaner, and a big towel.
A time to clerk/rush the line.
What is never.
JWOWW Face, LVX, DS Glamour Eyes, and Angel.
What is a product family.
A client is experiencing issues with their app.
What is App Adoption Log.
Client insisted on tanning longer than the recommended tan time despite being warned of the risks of overexposure.
What is Safe Tan Time Comment.
In what order do you clean dirty beds?
What is highest to lowest.
Proper transition to memberships after a tour.
What is BHOW.
2+ BOT/SOAP = 15% OFF
3+ BOT.SOAP = 25% OFF
What is product bundle discount.
A client is having issues logging into their app.
What is "reset password".
Unspoken recommendation. EX: TOTC
What is Evergreen offer and Tour of the City.