Res. Concerns
Resident A has not shown appropriate behaviors fit for community outings but wants to go out with staff and peers.
What are appropriate activities staff can have residents participate in that are fit for resident's behaviors?
Resident A wants to participate in tonight's scheduled paid outing. All other residents want to go to the movies instead.
What outing should staff take residents to for tonight?
The time is 10:30am. Resident A is scheduled for work at 11am on Monday but has not provided staff with his schedule. Resident B has work at 11am on Monday on the opposite end of town.
What should staff do if they are on single coverage and have to drop residents off at work?
A community outing is scheduled for tonight, but Resident A has not cleaned his room when prompted. Resident A wants to go to the community outing with his peers.
What should staff do to hold Resident A accountable for not completing his responsibilities?
Residents with allergies do not have prescribed epipens at the house. Staff is concerned about what will happen in the event of an emergency with residents with allergies.
What precautions should be taken to ensure that residents receive proper care in the event of allergic reactions?
Resident A is angry that he has to wait to be picked up from work during shift change.
What is a way that staff can agree on pick-up and drop-off responsibilities?
Full-time and on-call staff experience burnout from constant holes (including call-outs) in monthly schedules.
What are ways that PRN's can come together to fill the holes in the monthly schedule to avoid burning out the full time and on-call staff (without burning out PRN's as well)?
Resident A completes his chores after noon daily while other residents complete theirs by 10 AM.
What is the proper way to credit Resident A for his chores?
Resident A has trouble with saving money, as he spends most of his paychecks on online shopping and food delivery services. Resident A complains of having minimal funds but refuses to practice healthy spending.
What can staff do to encourage Resident A to save his money without Resident A feeling micro-managed by staff?
Resident A returned from the community with contraband that 2 female staff cannot detect with wand.
What are appropriate security measures that female staff can take to ensure the safety & security of other residents and themselves?
Resident A does not receive the same consequences as Residents B and C but has consistent negative behaviors.
What is a firm, fair, and consistent way to hold residents accountable?
Staff feel as though there is a disconnect between residential counselors and administrative team.
What are team building activities that will help build overall morale of S.H. team?
Tonight is Resident A's night to cook. Resident A orders dinner from DoorDash and refuses to cook dinner for other residents.
What can staff do to continue enforcing residents' cook night responsibilities?
Resident A is becoming discouraged because he has not yet received employment after weeks of searching.
What tools should staff utilize to assist Resident A with seeking employment?
While on a community outing, Resident A runs into an individual that he has prior conflict with.
What can staff do to ensure the safety of themselves and other residents in the event that further conflict takes place during outing?
Tensions are rising in the house between Residents A and B. Resident A requests to not be around Resident B if it is not required.
What is a way staff can get residents A and B to go on a community outing without conflict?
Resident D does not appear to be adapting appropriately to the program's rules and expectations. Staff is concerned that Resident D may need additional support that they are not qualified to provide.
What support can administration provide that will assist residential counselors with providing the appropriate support to Resident D?
Residents A and B switched assigned chores for the day. Resident B did not complete "new" chore, while Resident A completed his.
What resident would be responsible for the uncompleted chore?
Resident A has not showered since his admission into the program.
What modeling techniques can staff utilize to assist Resident A with meeting health and hygiene goals?
Resident A has been observed displaying aggression towards staff and peers. Staff documents these observations as they occur.
What steps should the team take to ensure that Resident A's behaviors are appropriately addressed?
Resident A is concerned that staff or peers may lie on his character and/or behaviors after disagreements.
What can staff do to ensure that residents are receiving fair treatments even throughout conflict?
Staff A completed psych ed notes for 10/02/25. Staff B was responsible for progress notes but did not do so. Admin contacts Staff A and B on 10/09/25 to complete progress notes.
What staff would be held responsible for completing progress notes a week later?
Resident A did not complete kitchen chore on Sunday night. Resident B received kitchen chore on Monday morning.
What resident should be responsible for completing kitchen chore on Monday morning?
Resident A is frequently refusing his medications due to the side effects he experiences but does not refuse 3 consecutive days.
What protocol should staff follow if Resident A continues his medication refusals?
Resident A feels as though he is being targeted by Resident B. Resident A is concerned that he may be punished if Resident B escalates to violence.
What should be the consequences for Residents A and B if they were to have an altercation?