Objection Handling
Owens Corning
Roof Repairs
Shingle ID
100
This quote is just too expensive.
"How do you mean?"
100
Every leak repair must be positively __________ and have a sufficient _____________.
Identified
Labor and Material Budget
100
True or False:
It is the responsibility of production to ID the shingle for a Repair.
False!!!!
200
If we were to go with you guys, what’s your schedule?
"When would you like this done?"
200
Duration Flex is a Class ________ Shingle
4.--- Survives a 2" steel ball dropped from 20 feet
200
A roof is not repairable if_____________
There is a fundamental problem with the roof.
200
What is Unique about a CT shingle?
Dog eared corners + distinct shadow line 
300
You are around $4000 higher than then my other bid...
"All things being equal."
300
Duration Flex shingles are fundamentally different because of...
They are Polymer- modified asphalt (rubberized)
Standard shingles are Fiberglass Matt + Asphalt
300
List 3 Fundamental problems that you can find on a shingle roof
Multiple layers
Over 50% of the shingles are not sealed
Over 50% of the granules are lost
No underlayment or Missing Leak Barrier
300
What is distinct about an Atlas shingle?
42" Wide and 6" exposure
400
What is the trial Close?
"Other than price and affordability, is there any reason we can't get you on the production schedule while I'm here?"
400
What are are 2 parts of the OC cold weather installation guidelines?
Nail in the double bond area (lower half of the sure nail strip).
Hand seal the rake edges
400
Three parts to a good repair quote. Analyze like a ________. Write your scope like a ____________. Explain it like a __________________.
Analyze Like a Doctor
Scope like a lawyer
Explain like a Kindergarten Teacher
400
What is distinct about an IKO shingle?
40 7/8" Wide with a 5 7/8" exposure
500
I need to talk to my dad before making a decision
"Totally understand, that makes sense.... If you don't mind me asking, how do you feel about spending 27,357 on a new metal roof?"
"How do you feel..."
500
Condensation and mold in an attic is primarily caused by what 3 things?
Poor insulation
Poor ventilation Intake and exhaust
Bath fans
500
You know you have an old discontinued Tamko Heritage shingle or an old Elk Prestige shingle when...
It measures 5" x 36" (and has blown off!)
