HCC
Care Escalations/Referrals
Miscellaneous
myAvatar
Documentation
100

88 yo male with bruising on arms.

What is senile purpura?

100

Patient has a PHQ score of 9. 

What is call the PCP?

100

The purpose of what visit is to close care gaps, relay concerns to PCP, connect members to resources to better improve health outcomes and prevent hospitalizations?

What is an IHA visit?

100

Where do you look if you don't know how to do something on myAvatar? 

MyAvatar Knowledge Base

100

Assessments must be completed within what timeframe?

48 hours

200

72 yo female with a BMI of 35 with history of DM2, HTN, and COPD. 

What is morbid obesity?

200

When sending an emergent or urgent referral, the chart has to be completed the same day? True or False. 

True.

200

When is the next PHC "Test your Knowledge Quiz?" Winner receives cool prizes. 

March 20th (last chance)

200

The PCP is not populating in the system. What do you do?

Email risksightpcpupdates@pophealthcare.com? 

200

How long do you have to respond to a query?

48 hours

300

48 yo female on DMARDs therapy for Rheumatoid Arthritis. In addition to RA what other diagnosis would you put in your assessment and plan?

What is immunodeficiency due to drugs?

300

Who do you email when submitting an urgent/emergent referral?

Stacey Moyer (stacey.moyer@pophealthcare.com)

300

What day of the month do you submit your mileage on?

The 15th of every month. 

300

True or false. The IHA assessment visit and the IHA assessment form provide the same function and access to your assessment except the IHA assessment form does not pull up the entire bundle? 

True

300

What do you do if you import medications from the PHP?

Go to the medication list and edit the date, number of tablets, and dose frequency

400

54 yo male with history of afib on coumadin. 

What is secondary hypercoagulable state? 

400

The patient does not have money to pay for her insulin and has not taken it in 4 days.

What is call the PCP and send an escalated care form?

400

If its a Tuesday or Thursday and you need help closing a chart but your CSM is unavailable to help you, what do you do?

1:1 myAvatar sessions offered every Tuesday and Thursday from 6-7pm EST. 

400

How do you uncheck a radio button you selected?

Hove mouse over circle and click F5

400

Do you still have to type in new vs existing in the HPI now that there is a satellite button saying new vs existing?

Yes

500

78 yo female is on 2L of supplemental 02 continuously

What is chronic respiratory failure with hypoxia on home oxygen?

500

You are at a member's home, and you suspect elder abuse or neglect. What do you do?

What is call Adult Protective Services?

500

Pophealthcare/Emcara was founded in 2012 in what city in Tennessee? 

What is Franklin?

500

What do you do if you cant close a chart do to IT issues? 

Email help@pophealthcare.com and notify your CSM. 

500

True of falls, do you disposition a missed/cancelled member by going to the scheduling calendar, selecting details/edit, updating schedule status, and writing a note regarding details of the cancellation with your initials, date, and time?

True

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