Form Fun
This section on the form is where the customer can list the name of their business.
What is section 7a?
Customer wants their business partner listed on account.
What is new online notarized form?
1.Here we can check on a customer's previous interactions with an iPostal1 representative and 2. view the roadmap/story of the document on how it got uploaded and accepted.
What is 1. Email History and 2. Doc History?
a passport cannot be accepted without this?
What is the signature page?
This musician hold the record for most Grammys of all time .
Who is beyonce?
This section on the form contains the list of Address ID options for checking off one of them.
what is section 9g?
Customer is having difficulty with uploading their documents
What is send documents to me so I can upload?
Customer Provided wrong Address Id from what was checked off on the form
What is provide correct Id or need to Provide New form?
A foreign citizen who does not have a US SSN cannot provide this ID.
What is a driver's license.
This movie won best picture in 1995.
What is Forrest Gump?
This section on the Form contains the signature of the Applicant.
What is section 13a.
Customer is complaining and upset, which tactic should we utilize.
What is...
1. scream at them in all CAPS!!!
2. reccomend a good therapist
3. de-escalate through kindness and understanding while attempting to resolve the matter in a satisfactory way
3. de-escalate through just focusing on the facts and leaving a short response.
Customer's Passport ID number does not match
What is provide new online notarized form?
Box 6 cannot contain this.
What is mail center Address
This team won the 2008 Superbowl
Who are the Giants?
This section on the 1583 form contains the expiration date of the ID for the Photo ID
What is Section 8d?
Situation has escalated to a scenario that I dont know how to resolve.
What is Ask Andrew (or your manager).
Box 7 contain contain these
1. MC Address
2. POB box number
This is the number of the amount of Great Lakes in the world.
What is 5?
This section on the form contains the customer's email address
What is section 6g?
A customer asks; "I am from Iran, what Ids can I provide"?
What is none?
Customer provided a license and a state Id?
What is request a new online notary form
Who cannot be listed in box 12
What is an additional recipient, spouse, children over the age of 18.
this is the 15th president of the United States.
Who is President James Buchanan?