National Policies & Procedures
Employee Guidebook
LH FUN
Lighthouse internal Procedures
Other Procedures
100

What does "Zero Tolerance" mean 

 Zero Tolerance for all forms of abuse including sexual abuse, sexual harassment, inappropriate sexual behavior, verbal/emotional abuse, physical abuse, and neglect.

100

After how many are you considered late? 

Anytime that you arrive at your work location or report to your worksite five minutes or more after the beginning of your scheduled work shift is considered tardy

100

How many kids does SS Araceli have?

3

100

How many SL does Lighthouse Have?

6

100

How long do we have to submit a behavioral note? 

24 hours 

200

When is a bed check log required?

 what are the intervals when conducting a bed check? 

Bed checks are required while children sleep in their room for any period that exceeds 20 minutes.

 Staff ensure that children are being checked at random intervals no longer than 15 minutes apart. (i.e., 5, 8, 10, or 15 minutes)

200

Sports Safety:

Can employees play any sports with children in our care? 

Southwest Key employees are not to engage in the actual playing of any sports with the clients. Rather, the role of our employees is to teach the rules of the game, to demonstrate proper stretching techniques to help prevent injury, and to be responsible for ensuring the game is played fairly and with good sportsmanship

200

How many years does SL Tita have working for SWK?

10 years 

200

How Many grievance boxes do we have? 

3

200

Who is our PSA Compliance Manager? 

Nicole Teran 

300

Can children clean the dining room and restrooms??

Yes, if they offer. 

300

What does "EAP" stand for?

EMPLOYEE ASSISTANCE PROGRAM

300

Who was the PD before Rafael Pacheco? 

Judith Dominguez 

300

when transferring 8 children from place to place, where should the staff go?

Behind the line 

300

How Many hours of Vocational class is required? 

6 per week

400

What does "Elevated Supervision Policy" stand for?

What are the different types of Supervision?

SWK staff provide a safe and therapeutic environment for all children while in care and will make the necessary accommodations based on the individual needs of children. 

(General Supervision, Close observation,1:1 High risk.)


400

What are the 5 steps in the Progressive Disciplinary Process?

The Progressive Disciplinary Process is conducted in the following steps:

1. Coaching for Success

2. Verbal Warning

3. Written Counseling

4. Decision Day

5. Termination

400

Where was the last Xmas posada at? 

Oscars house 

400

what's the first thing you do when we receive a new child.

Check the i-216 form and make sure we confirm the information is correct. 

400

How many outings per month is a child required to attend?

1 a month 

500

What does "Physical education Policy" stand for?

Students must receive one (1) hour of structured Physical Education Monday through Friday in an appropriate environment.

500

Which are the 10 holidays that SWK observes as paid holidays?

New Year’s Day

Martin Luther King’s Birthday

Good Friday

Cinco de Mayo

Memorial Day

Juneteenth

Independence Day

Labor Day

Thanksgiving Day and the following Friday

Christmas Day


500

Who are the only siblings at Casa Lighthouse?

Ivonne and Liliana Salgado

500

How Many times a week does the leadership team meet? 

at least once a week 

500

What's the 1st thing that SL need to do when there's a possible PSA incident?

Consult with IRP

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