Skillful people have good ___ when talking with others.
Etiquette
______ before you speak.
Think
Liable to what is appropriate for others
Tact
putting more value to certain things
prioritizing
_____ leads to a conflict worsening
avoidance
Feelings you get from being professional.
Pride
Putting too much details in a message.
Info overload
1 key thing to keep a team together
Embrace change
Many tasks at once
multi-tasking
most important part of the conflict
showdown
To be professional you need ____.
Responsibility
A idea that doesn't add up.
Confusing
Feeling and awareness for others
Empathy
people distracting you from your task
visitors
# of steps in a problem solving solution
6
N__ O__________ become available when being professional.
New Opportunities
BIGGEST problems in a workplace?
Poor communication
hate on another person by hanging on to past emotions
Resentment
putting your stuff into certain order
organizing
When a conflict is arising what do you do?
confrontation
Professionals are skillful T_______.
Teammates
Detailed saying
Colloquialism
directing a group
leadership
in control of what you're doing in a certain period.
time management
conflict fortunately dealt with
resolution