Terminology
NTK Cases
REF Cases
Class Codes
Staff Assignments
100

The term PNC stands for...

Potential New Client

100

The most common NTK cases we open on a daily basis...

MVAs

100

The term REF stands for...

Referral

100

Class codes refer to the ______ of a case.

Status/Stage

100

Staff 1 on a case will be the...

Pre-Litigation Attorney

200

The term MVA stands for...

Motor Vehicle Accident

200

Personal injury cases, aside from MVAs, that are opened as NTK are...

Premise Cases

200

Referral cases we no longer refer out are...

Criminal/Civil

200

The most common class codes in the earlier stages of a case are...

A - Active

APD - Active Property Damage

200

Staff 2 on a case will be the...

Case Manager

300

The terms 'PIP/UM/UIM' are used with what kind of providers...

Insurance Providers

300

What does the NTK mean when you open up the case?

You are opening up an Intake profile

300

Once you've sent out an REF case, who goes as staff 1?

ABIGAIL, CARLOSN, or FABIAN depending on the type of REF case

300

The Class Code 'D' refers to what stage...

Demand - Attorney is demanding policy limits from insurance co.

300

Staff 3 on a case will be the...

Litigation Attorney

400

The term PD stands for...

Property Damage

400

DLF follows up on NTK cases for...

10 consecutive days

400

The only two referral cases we require a template for are...

Medical Malpractice and Employment Law

400

Class codes in PLR/LIR/PAC/AC go to...

Staff 1/Attorney

400

Staff 4 on a case will be the...

Paralegal

500

Another word for slip and fall accidents...

Premise Cases

500

The only referral case to be opened as an NTK is...

Employment Law

Adam Poncio is of counsel - ADAM

500

The only REF case you will consistently follow up with on a weekly basis is...

Medical Malpractice

500

What is the difference between an REJ class code and an RLD class code?

REJ was an inquiry that was never signed up.

RLD was a case that was signed then released.

500

If a case has no staff 3 & 4, but is assigned to a LITIGATION Attorney, what is that called?

Fast Track Lit Case

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