Business
Analysis
Service
Marketing
Management
100

Which is a way that a business can determine if a product will fulfill the needs of a target market?

A. Observe workers

B. Distribute promotional materials

C. Ask the customers

D. Develop a prospect list

C.Ask the customers

100

One of the purposes of conduct analysis is to develop which component?

A. Operating budget

B. Distribution plan

C. Customer profile

D. Management team

C. Customer profile

100

Marketing strategies are designed and implemented for the overall purpose of which action?

A. Changing the image of the business

B. Improving management techniques

C. Achieving planned goals

D. Increasing business profits immediately

C. Achieving planned goals

100

Why do businesses with excessive debts often file Chapter 7 bankruptcy?

A. To liquidate

B. To consolidate

C. To refinance

D. To reorganize

A. To liquidate

100

A business that fails to protect its employees from unnecessary risk or health hazards on the job may be sued for which situation?

A. Incompetence

B. Misrepresentation

C. Libel

D. Negligence

D. Negligence

200

An ad for Kleenex tissue in Ladies? Home journal is an example of what 

A. Trade

B. Institutional

C. Product

D. Business

C. Product


200

The costs of operating a business are often called which expenses?

A. Fixed

B. Overhead

C. Variable

D. Markdown

B. Overhead

200

Which example illustrates how environmental factors are interrelated?

A. The economy affects what competitors are doing.

B. New legislation will be written in the future.

C. Low investor confidence heavily impacts financial 

planners.

D. The economy affects banking institutions.

D. The economy affects what competitors are doing.

200

Marketers often condense USPs into short slogans due to which situation?

A. A successful USP is always very short.

B. All work team members must memorize them.

C. There cannot be product differentiation through any other means.

D. Customers tend to remember just one thing from an advertisement.

D. Customers tend to remember just one thing from an advertisement.

200

Which is often included in a situation analysis of a marketing plan?

A. A SWOT analysis chart

B. Performance standards for implementing the plan

C. A list of the proposed strategies and programs

D. A list of the marketing objectives for a company

A. A SWOT analysis chart

300

What is often a positive result of accepting responsibility for a poor decision?

A. The reinforcement of skeptical attitudes

B. The control of opinions of others

C. The demonstration of self-importance

D. The gain of respect of others

D. The gain of respect of others

300

When a business expands its product mix, its goal is to accomplish which goal?

A. Appeal to fewer market segments with fewer product options

B. Appeal to more market segments with a wider variety of options

C. Appeal to existing market segments with a wider 

variety of options

D. Appeal to select market segments using less promotion

D. Appeal to more market segments with a wider variety of options

300

One way for a business to expand its product mix is by performing which action?

A. Monitoring the product life cycles

B. Acquiring another company

C. Increasing sales quotas

D. Analyzing product width decisions

B. Acquiring another company

300

A business is extending its operating hours to accommodate its customers. Which is a business cost associated with this service?

A. Higher payroll expenses

B. Increased sales volume

C. Higher profit margins

D. Increased customer satisfaction

A. Higher payroll expenses

300

Product or service management is a marketing function that involves obtaining, developing, maintaining, and improving a product or service mix in response to which possibility?

A. Government oversight

B. Competitors only

C. Market opportunities

D. CEO wishes

C. Market opportunities

400

The brainstorming process is used to accomplish which primary goal? 

A. Come up with as many ideas as possible.

B. Analyze each idea as it is presented.

C. Rate each idea in relation to one another.

D. Come up with a set number of ideas within a certain time

A. Come up with as many ideas as possible.

400

Due to lackluster sales, the Elba Corporation has decided to eliminate several of its product lines. Elba’s executives hope that by focusing on fewer product lines, they will see more profit. The Elba Corporation should plan to adjust which aspect of its product mix?

A. Depth

B. Length

C. Width

D. Height

C. Width

400

The MSV Company developed a sales forecast by considering the opinions of industry experts. This is an example of which sales forecasting method?

A. Industrial

B. Conditional

C. Qualitative

D. Quantitative

C. Qualitative

400

When considering a new product for a company, Tom decided to introduce a product in only three states for a six-month period. Which action did he perform?

A. Product development

B. Feasibility analysis

C. Commercialization

D. Test marketing

D. Test marketing

400

When generating new ideas for new businesses, entrepreneurs often look for ways to perform which action?

A. Rationalize spending

B. Increase liability

C. Solve problems

D. Control outcomes

C. Solve problems

500

During which stage of the product life cycle is a business likely to try to stabilize the price of the product?

A. Expansion

B. Introductory

C. Obsolescence

D. Maturity

D. Maturity

500

A company produces an advertisement that informs consumers about its commitment to recycling materials and controlling pollution. This is an example of which type of promotion?

A. Institutional promotion

B. Product promotion

C. Cooperative advertising

D. Personal selling

C. Cooperative advertising

500

Which is a major advantage of a sole proprietorship?

A. Availability of capital

B. Ease of start-up

C. Probability of success

D. Sharing of decision making

B. Ease of start-up

M
e
n
u