Variable Pay
Do Vacation/Health/Study/etc. days reduce your VP target?
Yes! Hallelujah!
What is Client Health?
A number between 0 and 1 that describes the quality of a client's Bench experience.
What goes in the Tax Folder?
PYTR and YEF
True or False: churns will now be automatically unassigned.
True!
What is our Team Mascot?
Manatee
What are this month's VP targets? (AA, EA, LA only)
AA/LA = 5000
EA = 7000
Name 3 ways to increase Client Health.
• Message your client within 24 hours
• Message your client every 14 days
• Submit your client for review
• Action documents that have been uploaded
• Action transactions that have been commented on
What is the Tax Return request macro?
#tax
If a churn client requires work to be completed, how long before they're automatically unassigned?
14 days
What is our Team Objective?
Be the team that all Benchmates want to be on and all clients want to work with.
Do YERs count towards VP?
Yes! But only for the month you review them in.
What is our current Team Goal related to KR?
Reach 0.8 CHI
What is our current Tax Return related KR?
Collect 20% of our Tax Returns
If a churn client doesn't need work completed, how long before they're automatically unassigned?
3 days
Name 2 of our Team Goals. (Hint: I'm only looking for the qualitative component)
• Score 85%+ on our Comms Audits
• Reach 0.8 CHI
• Reduce Churn to <7%
• Score 4/5 on the "Mission" section of our Performance Reviews
If a client is reviewed through April, how long with they count towards your VP target?
Until the end of July (meaning they will count towards your May, June, and July VP)
In August, only clients reviewed through May, June, and July would count towards VP.
What is our current Client Health KR?
Reduce the number of clients below 0.5 CHI to <10%
What is the correct naming convention for Tax Return adjustments and CPA AJEs?
• 2020 Tax Return Adjustment
• 2020 CPA Adjusting Journal Entries
... BUT, remember to flip the 2021 Tax Return section in the Annual Tax Tracker.
What tasks do you need to complete once a client churns? (Hint: there are 3 big ones)
• Delete any 3PLs in 1Password
• Delete any account connections
• Send the relevant churn message
Who is the most tenured Chili Pepper?
Lexi
What is the $$ difference between reaching VP, and just barely missing it?
$115 for an AA/LA, $365 for an EA!!
Without looking... who has the Top 3 CHI scores on our team?
1. Scout
2. Andrew
3. Sarah
Name all 4 of the major tax forms.
Sole Prop = 1040
Partnership = 1065
S-Corp = 1120S
C-Corp = 1120
How much money does a 0.1% reduction in churn save Bench?
$100,000
What was the team called before RedScottChiliPeppers?
Team Lindguine