Types of Communication
Basic Elements of Communication
Communication Styles
Listening
It's All Relevant
100
Eye contact, Facial expressions, Gestures, Posture, and Body language
What is Non-Verbal Communication?
100
Individual, Group, or an Organization who sends the message.
What is the Sender?
100
Is characterized by not reacting, standing up or being noticed.
What is Passive Communication?
100
Is the stage when the listener provides verbal and/or non-verbal reactions to a message.
What is Responding?
100
Iis the ability to accurately receive and interpret messages in the communication process.
What is Listening?
200
Sounds, Words, Language and Speaking
What is Verbal Communication?
200
The target of the message.
What is the Receiver?
200
"I completely understand what you're saying but I have to disagree”
Example of......
What is Assertive Communication?
200
Involves taking in information with little or no outward reaction. (Conversation between friends)
What is Passive Listening?
200
Example of........
What is Passive Communication?
300
Charts, Graphs, Maps, Images, and Videos
What is Visual Communication?
300
Response of the receiver to the message.
What is Feedback?
300
Is characterized by not reacting, standing up or being noticed.
What is Aggressive Communication?
300
Is the process the listener goes through to determine the context and meanings of the words which are heard.
What is Understanding?
300
Refers to the way a message is conveyed.
What is Communication Styles?
400
Text messages, Email, Report, Facebook post, and Tweets.
What is Written Communication?
400
Portion of the communication process which carries the message to its desired location.
What is Channel?
400
Is communicating and expressing your thoughts, feelings, and opinions in a way that makes your views and needs clearly understood by others, without putting down their thoughts, feelings, or opinions.
What is Assertive Communication?
400
Requires retaining and applying information. (Typically occurs in more formal settings.)
What is Active Listening?
400
Is the exchange of thoughts, opinions or information by speech, writing or behavior.
What is Communication?
500
An example of........
What is Visual Communication?
500
Idea, Advice, Rating, Comment, Opinion, and Response.
What is Feedback?
500
Samantha and her friend were going to watch a movie but instead the friend cancels to hang out with her boyfriend; when the friend asks Samantha what is wrong, she simply replies, “Nothing,” when in all reality there is clearly something upsetting her.
Example of...
What is Passive-Aggressive?
500
Is the process the listener takes to assess the information received from the speaker.
What is Evaluating?
500
"I feel frustrated when you are late to meetings, I don’t like having to repeat the information"
Example of which style?
What is Aggressive Communication?