Business Banking
Consumer Online Banking
Consumer Checking
Consumer Lending
Credit Cards
100

This account has no monthly fee for maximum of 100 paper items, unlimited ACH credits and Debits, Free Online Banking and Free Business debit Card.

First Business Checking

100

What are the steps to setup Debit Card Alerts?

More- Debit Card Controls- Tap on Card- Alerts

100

Do we have an account specifically for Students under 25?

Carefree Checking

100

What is the annual fee for a HELOC?

$75.00 Annually, Waived for Elite and First Direct

100

Platinum introductory Rate

0% for 18 ms

200

The monthly fee for Basic Business Checking is_________if it falls below _____________

$20 and $5000.00

200

Helps customer manage a new Debit Card.

Card Swap

200

Pays Interest, Free Money Market account, CD interest bump, No annual fee for Home Equity LOC, Free Checks, Free paper statement, free Official Items and Money Orders.  No fee for combined balances

Elite Checking

200

Helps young people start their credit journey.

Credit Creator and Secured Credit Card

200

How much is the reward for Balance Transfer.

$25.00

300

How much is a business wire fee?

$50.00

300

What four ways can you sign into OLB

Password, Pin #, Touch ID, Face ID

300

How could a customer have a fee waived for an Official Item?

Elite, First Direct and Advantage

300

What is a perfect Equifax credit score?

850

300

Cardmembers may earn up to 5% cash back, enjoy a $150 bonus and can take advantage of an extended introductory rate on balance transfers, all with no annual fee

Max Cash Rewards Preferred

400

What is the breakdown of business checking account fees called?

Statement Analysis Fee

400

How do you set up External Accounts

More - Pay and Transfer - Manage External Accounts - Instant verification or Micro Deposits.

400

How long does a consumer account holder have to dispute a fraudulent transaction?

60 days

400

What does the term LTV mean?

Loan to Value

400

Goal per quarter for approved credit cards

12

500

How long does a Business account have to dispute fraudulent charges?

24 hours

500

What is the Bill Pay limit?

$25000.00 per transaction and $25000.00 per day

500

What is the fee for Elite if it falls below $_________.

$20 - $15000.00

500

Special Rate, Unsecured, $5000 or less

Home Improvement loan

500

Cardmembers will earn up to 4X Points on eligible purchases, all while enjoying a rich introductory offer granting a 15,000 point bonus (worth up to $150) after spending $500 within first 90 days of account opening.

Everyday Rewards

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