Systems
Templates
100
Optimax
What is the system for scanned orders?
100

Pending Patient Results - Internal Email

What is the template we use for pending patient results with no restrictions? 

200

Quanum

What is the system used for orders to be collected? 

200

Quest Direct Escalation Email 

What is used when a patient has purchased testing from Quest Direct and has an issue? 

300

QLS

What is the Quest Laboratory System? 

300

My Quest Escalation Template

What is used when a patient has an issue with their MyQuest Account? 

400

ADT 

What is Agent Desk Top? 

400

Inaccurate Covid Demographics

What is used when a patient has gone to a covid pop up site and the demographic information is inaccurate or missing? 

500

Time Trade

What is the system for appointments without a confirmation code? 

500

PHITT 

What is the form used when there has been a disclosure of patient PHI? 

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