Enteral
Troubleshooting
ACIS Basics
Equipment
EDIs
100

This enteral feeding type is inserted via endoscopic surgery, through the abdominal wall with the tip of the catheter lying in the stomach. (Playbook)

What is Gastrostomy (G-Tube)

100

This error often found on the Kangaroo Joey activates when the unit has reached run time limit for portable operation. (Troubleshooting Guide)

What is battery low.

100

From the branch system main menu, this option allows you to access the Order Entry Menu. (ACIS)

What is 1

100

From the work w/equipment screen, this header/field displays a Y if there is credit card attached for the item in question. (ACIS)

What is R/C 

100

This is the TP ID# used for EDIs in the live environment. (Playbook)

What is KA2

200

This feeding method utilizes a pole and bag with formula flowing through tubing attached to the feeding tube. (Playbook)

What is gravity

200

This error often found on the Kangaroo Joey activates if tubing is not loaded correctly. (Troubleshooting Guide)

What is rotor.

200

This button on your keyboard allows you to access the ATTN Key Menu in ACIS. (ACIS)

What is ESC
200

From the work w/ equipment screen, this header/field displays an R if the product is being rented. (ACIS)

What is L/T or Line Type

200

These are the three ways in which you can search for an EDI from the EDI Log in ACIS. (ACIS)

What are MRN, TP Order Number, and Referral ID

300

This enteral feeding type is usually used in hospital stays and allows a tube to flow through the patient's nose with the tip of the catheter in the jejunum or small intestine. (Playbook)

What is nasojejunal (NJ tube)

300

This error commonly found on the Kangaroo Joey has an error code displayed for reference and requires the customer to power the unit down and reboot. (Troubleshooting Guide)

What is system

300

From the work w/customers screen, this option allows you to see the customer's demographic information, including insurance and address. (ACIS)

What is 2=Edit

300

From the work w/equipment screen, this option will allow you to add a recurring card to the item and will take you to the work w/credit card payments screen. (ACIS)

What is C=Credit Card

300

This region has MRNs which will alwyas start with 1100 or 11000. 

What is Northern California

400

This enteral supply is needed to feed formula through the bolus tube. The plunger can be removed to allow gravity to push the formula down through the tube or the plunger can be used to slowly push the formula through the tube. (Playbook)

What is a syringe

400

This error commonly found on the Kangaroo Joey activates after ten minutes of hold time. (Troubleshooting Guide)

What is hold

400

From the Edit Patient screen, this term flashing in red indicates that you need to use function F5 to review possibly pertinent information. (ACIS)

What is attributes

400

From the work w/equipment screen, this function allows you to pick up all equipment. (ACIS)

What is F22


400

This region has EDIs which will always start with 0000 or 00000.

What is Southern California

500

This enteral tool has a list of formulas offered by Apria and provides info including HCPC codes, model numbers, etc. (Enteral Nutrition Hub)

What is Enteral Product Library

500

This is the product/service code that needs to be added to the work order when creating a same day exchange after failed troubleshooting. Insurance info needs to be removed from this product/service code.

What is NEEDXFU

500

This function key allows you to access and enter comments. (ACIS)

What is F13

500

This shortcut function (from work w/customers) will take you back to the Edit Patient screen. (ACIS)

What is F15

500

This is the process you will need to follow to locate an EDI from the work w/customers screen. (ACIS)

What is use the ATTN Key Menu, hit option 5, 2, 1, 15, 1 to access the EDI Log.

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