SYSTEMS
What are F.U.G.I. factors?
Fear of Loss
Urgency
Greed
Indifference
What is Triple Check?
Lifeline + ACP
Lifeline only
ACP only
When the customer gets W.I.C. What program do we qualify them through?
ACP only
How many you need to do to get promoted to Leadership/Account Manager?
60 apps 2 weeks btb
90 apps 1 week
What's Kristian team name?
KNOCKOUT!!!!!!
What is the TV Test Drive?
For 2 months you get the biggest package with Fios and based on your viewing habits they see what you like/dislike and they'll recommend a package
What is the cancel rate metric for Verizon?
18%
How can you bypass a HIGH credit risk?
Call CVC to pay a refundable deposit, They must qualify for ACP, or Send an ID to verify.
How do you reach Leadership/Account Manager for Verizon?
8 apps 2 weeks btb
OR 10 apps 1 week
What does KD stand for?
Bonus: What are Prince and Hawk's real names? and Spell it
Khadim Diop
Andrew
Hakkinen
What is LOA? Explain
Laps: 2
HHs: 100-120
TTs: 50-60
P: 20-30
C: 10-15
What does Prop 65 mean?
Don't eat the BATTERY!!!
How much does a tablet cost (including TC+)?
Tablet $10 + TC+ $12 = $22
In what position in the MTP do you start building your own team?
Account Management/Leadership
What language other than English does Lam speak?
Arabic
OR Swahili
What are the 3 types of a day?
- Slow start, Fast finish
- Fast start, Slow finish
- Consistent
What's phantom churning?
No sending customers to other vendor
We can qualify customers through their income. What is the minimum income that they have to make to qualify (1 person per household)
~ < $19,000/yr
What are 2 books you have to read to get promoted to Leadership/Account Management position?
How to win friends and influence people
The 10x rule
What's name of the girl who helps us doing our inventory?
Rebecca<3
What system teach you how to conduct yourself in the field?
Fishbowl Theory
What do we prequalify?
ID, Address, and Benefit
When uploading proof through National Verifier, what are some requirements for those docs?
- Unexpired
- Issued within 12 months
- 4 corners
How many leaders do you need to get promoted to Assistant Manager?
4 1st gen + 1 2nd gen
What job did Tyler do before this job?
Millitary