DSP
Name 4 types of payment options through DSP
Debit, credit, Apple Pay, PayPal, Venmo, klarna, merch card
Under what tab can I find hours variance?
Hours and Scheduling
What is the process called when items in shipment are called to be placed immediately on the sales floor?
Shipment Priority
What does R.H.F stand for?
Run Hide Fight
name 2 of our delivery guys
Johnny and Mark
True or False: You can resend a customer their order confirmation and tracking status.
True.
True or False: I can find My People associate listing under The Link and Power B.I.
False, only Power B.I
The process of auditing and pulling for an update/product drop (floorsets).
New Item Audit
What does A.P.T stand for and when do you do it?
Accuse, Pursue, Touch. NEVER DO
Where do we highlight a star associate?
Associate Spotlight
What function is used to pull up a customers order on POS?
Transfer Bag
What does WOH and UOH stand for?
Weeks on Hand, Units on Hand
True or False: you can sub a Manager Can’t Find item with a different size
False, Only usr’s
Emergency Meetup Point
Bonus Point for naming it
Visual Recap
What is the company’s minimum DSP goal for 2024?
18%
Name 3 Categories under Power B.I
Selling- Dept and Top Seller, People- Staffing, Work Rules and Premiums, Hours and Scheduling, Operations- Inbound Outbound shipment, Replenishment
Name the organizational method of our stockrooms bays that makes for a seamless pulling usr process.
Pick Path
What info can you find on the MGP Poster? (Name 2)
Shrink %, DMAP and RMAP info, top loss depts, Monthly Opps and Goals
What Training and Development tool guide do we use to help train our associates?
Individual Development Plan
What was our last week DSP usage %?
45.8%
Name 2 categories under Store Control Dashboard
Returns over 37 days, OIS price override, Overtime,
How many days until Manager Can’t Finds are cleared from the Honeywells?
7 days
What does GSOC stand for?
Global Security Operations Center
where do we look for exact number of units/depts sold on the day?
Target Totals on POS