Recap
Your company customer in review applied with the name Identity Solutions Ltd. The name on the CVD is Identity Solutions Company Ltd. Is this a name mismatch?
Yes
AH registered with Getty Images and you see that AH is 16 years old. Do you cancel the account for being underage?
NO
Which British singer released the album "21" in 2011, featuring hits like "Rolling in the Deep" and "Someone Like You"?
Adele
You are reviewing an individual from the US who applied for a GBT account. You see a BARE hit that says IDverify cannot verify SSN . Which FDC Issue will you open?
IDverify can't verify SSN
You are reviewing a new card application and see CARE hit 119 which says Country not supported by Program. How would you proceed?
Give a Hard No GO with the reason County is not supported.
Which American singer-songwriter released the album "1989" in 2014?
Taylor Swift
You are reviewing a company incorporated in the US, and you see a BARE hit showing an LN-12 red flag. What would you do next?
I would try to verify the address online.
reviewing a W2B you see BARE 207 hit (Costa Rica BA with wring currency) How do you proceed?
Cancel the pending W2B + Block if from TM
What is the real name of the singer known as "The King of Rock and Roll"?
Elvis presley
You are reviewing an individual D2P account(no partners) from Mexico, and see that they have the BARE 105 hit with the MX/ MXN log. You've checked the SWIFT code online (as instructed in the CJPedia), and you see that the SWIFT code is incorrect. What would you do next?
Copy and paste the correct SWIFT code into the bank details on TM.
You have PON with BARE 236, and you see that the last name matches AH last name, how should you proceed?
Request an invoice, Open Account holder’s last name is the same as the supplier’s FDC issue
Who was the lead singer of the band Queen?
Freddie Mercury
With which reason would you cancel an account that has a duplicate closed for "Linked to the group ordering together"
Has the same details as CH closed for misuse.
You have an individual customer in review who requested to update their name using the self-service with the reason "legally changed name". You have approved the new ID and Supporting documents and updated the name to match the new ID. The customer has a non-issued card. How do you proceed?
I will update the name on the non-issued card to match the new ID and the personal details section.
Which Travis Scott song features the lyrics "Straight up!"
SICKO MODE