Theories & Models
Forming, Storming, Norming, Performing, and Adjourning
A belief that one’s own culture is superior to others
What is Ethnocentrism?
Yes or No answer
What is a close ended questions?
Developing a mutual patient-centered plan. When you initiate patient education, therapeutic interventions and treatment
What is the Working Phase?
The patients right to self determination
What is Autonomy?
Conceptualizes the family as an interactive emotional unit
What is Bowen's System Theory?
How immigrants learn and choose to adapt to the behavior and norms of a new culture. Still retains unique cultural markers, customs, language
What is Acculturation?
Taking the original message and transforming it into his or her own words
What is Paraphrasing?
Discharge to home or community care
What is the Termination Phase?
Implies that a decision results in the greatest good or produces the least harm to the patient
What is beneficence?
This program emphasizes improving patient outcomes by improving communication using evidence-based techniques
What is TEAMSTEPPS?
A process of openness, self-awareness, being egoless, and incorporating self-reflection and critique after willingly interacting with diverse individuals
What is Cultural Humility?
Focuses on the emotional portion of the message
"You seem to have some anger and frustration in your voice as you describe your accident"
What is Reflection?
This is when you learn about the patient before meeting them
What is the Preinteraction Phase?
Truthfulness
What is Veracity?
Trust vs Mistrust
Autonomy vs Shame & Doubt
Initiative vs Guilt
Industry vs Inferiority
Identity vs Isolation
Intimacy vs Isolation
Integrity vs Despair
What are Erikson's Stages of Development?
The ability to be appropriately responsive to the attitudes, feelings, or circumstances of groups of people that share a common and distinctive racial, national religious, linguistic or cultural heritage.
What is Cultural Sensitivity?
a brief question or a request for validation
What is Clarification?
Shares some characteristics of getting to know someone you have just met in a new relationship - trust is built here
What is the Orientation Phase?
Avoiding actions that result in harm to another person
What is Nonmaleficence?
A system interacts with other systems in the environment. Considers collaboration with patients and other professionals
"What goal do you want to work on together?"
What is General Systems Theory
Viewed as an essential component of patient-centered model. Nurses must have knowledge about diverse cultures to provide care that fits the patient
What is Madeleine Leininger’s Theory of Culture Care?
"Tell me if my understanding agrees with yours"
What is Summarization?
The type of relationship that the provider takes responsibility for the conduct of the relationship. The relationship is entered into because of a patients healthcare needs.
What is a Helping Relationship?
(pg 134)
Fair or impartial
What is Justice?