Jeopardy Template

Types of Adjustment letters

100

• Explaining that a delay in service was due to unforeseen circumstances such as bad weather.

Letter of Clarification or Explanation

Types of Adjustment letters

400

Offering a partial refund instead of a full refund due to the product being slightly used.

 Partial Adjustment Letter

Types of Adjustment letters

200

• Apologizing for a defective product and confirming that a replacement has been sent.

 Acknowledgment and Resolution Letter

Types of Adjustment letters

300

Denying a refund request because the product was used beyond the return policy.

Rejection or Denial Letter

Types of Adjustment letters

500

• Apologizing for a delayed delivery and offering a 20% discount on the next purchase.

 Apology and Compensation Letter