Jargon
What does EAC stand for
Estimated annual consumption
where do you find communication preferences
users tab
how long have to got to answer a call
1 minute,no longer than 5
What does MAM stand for
meter asset manager
what tab do you use for the smart checker
details tab
What are the different energy sources
Fossil fuel, biomass,nuclear,solar,wind,hydro
What does DC stand for
Data collector
What tab do you use to raise a complaint
Events tab
what is the role of Ofgem
to protect the interest of customers promoting effective competition where appropriate while regrading vulnerable individuals. (regulates energy companies)
What does GSP stand for
Grid supply point
where do you find the calculator for an estimated reading
properties tab
What year was Eon next created
2021
What does REGO mean
Renewable energy guarantee
Where do you find the billing history.
statements tab
Whats the cost to serve each individual customer
£62