HP history
What year did we begin serving members in person at the CRC for HP benefits?
What is Jan 2022.
Who are the CRC office hours?
What is 10 am to 5 pm .
What do all members receive when they join the HP?
What is a new member welcome kit?
What agency provides nutrition education, breastfeeding support, healthy foods, and referrals to healthcare for mother and children?
What is WIC.
What documents are needed to add a newborn to a medi-cal case?
What is a birth certificate and social security card. OR if just born the hospital letter confirming birth.
What is the SCFHP main line of business phone number ?
What is 408-376-2000
Name two CRC classes?
What is Cooking with Heart, Medi-cal member orientation, Dual connect member orientation?
What are the three ways a member can request to change a PCP?
What is calling in, member portal and in person.
What agency can provide housing resources to lead or member?
What is here4you.
How long is a newborn covered under mother’s coverage?
What is month of birth and following month.
What are SCFHP two lines of business?
What is Medi-cal and Dual Connect.
What is the centers email ?
What is crc@scfhp.com
What dept helps members submit a complaint against a dentist?
What is HP will listen to member and providing them Denti-cal customer service contact number
What RN would you give someone asking for assistance to clean their background record?
What is DA expungement program flyer.
What documents are needed to add a working adult to a case?
What is an ID and proof of income of their income.
Who is our HP CEO?
What is Christine Tomcala.
What is the CRC’s total number of visitors goal for this fiscal year?
What is 18,000 visitors.
What number should a member call for an error on their SCFHP Medi-cal card?
What is 1-800-260-2055
What agency/agencies can assist to apply for assistance to buy food?
What is CRC or social services .
What agency/agencies can assist with renewal of Cal-Fresh for a Gilroy resident ?
What is Neon exchange, CRC or social
services.
What is SCFHP visón?
What is Health for all?
What are two services the CRC offers?
What is AA, RN , fitness classes ?
What card do DC members present at the pharmacy?
What is the SCFHP DC card?
What RN should be given if someone doesn’t qualify for Medi-cal?
What is PCAP, HAP or triage for Covered Ca.
What do you do if you are in a CRC guest room and feel you are in danger?
What is press the panic button.