Controlling
What is the main reason why organizations implement control measures?
Achieving organizational objectives.
What is bureaucracy?
A formal organizational structure characterized by clear rules, a fixed hierarchy, and job specialization.
What is organizational Flexibility?
This term describes an organization's ability to adapt quickly to changes in its environment.
True or False: Leading involves motivating and directing employees to achieve organizational goals.
True
True or False: There is only one correct management style that all managers should use.
False
What is the first step in the control process?
Establishing performance standards.
What is a hierarchy? and how is it highlighted in bureaucracies?
In a bureaucracy, authority and power are clearly distributed across levels in this organizational structure.
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What are the four essential functions of management?
Planning, organizing, leading, and controlling.
what is organizational culture?
Organizational culture is the collection of values, expectations, and practices that guide and inform the actions of all members of the organization.
What is the final step in the control process?
Taking corrective action when there are deviations from standards.
Who is the theorist behind the concept of bureaucracy?
Max Weber
what is the importance of organization flexibility?
It is important because it allows organizations to remain competitive, innovate, and respond quickly to challenges.
What are the four quadrants in the BCG matrix.
Stars, Cash cows, Question Marks, and Dogs.
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What type of control involves implementing preventive measures before an activity starts?
Feedforward control, such as setting safety protocols before a product launch.
what is Bureaucratic control?
Refers to controlling employees’ behaviour through hierarchies, roles, policies, rules, procedures, and other structural means that standardize activities.
what are the two forms of felxibility?
Adoptive flexibility: It appears under the pressure to adapt to a challenging environment.
Spontaneous flexibility: Is the ability to find diverse solutions to a problem when there is no external pressure to be flexible.
which organizational structure out of the following offers the most flexibility (line structre, line and staff structure, and matrix structure)?
Matrix Structure! With a matrix organizational structure, there are multiple reporting obligations. For instance, a marketing specialist may have reporting obligations within the marketing and product teams. A matrix structure offers flexibility, enables shared resources and fosters collaboration within the company.
Which control type relies on daily monitoring to make real-time campaign adjustments?
Concurrent control, as used in daily sales reports reviewed by managers to adjust in-store promotions.
How does control contribute to employee satisfaction?
Control provides managers with feedback on employees, enabling them to reduce uncertainties by clarifying performance expectations, control can help improve job satisfaction rates among employees.
Mention 3 Characteristics of a Bureaucracy.
hierarchy, job specialization, and rules and regulations, impersonality,
Which of the following —centralization or decentralization—offer greater flexibility?
Decentralized decision-making empowers employees at all levels to make decisions quickly without waiting for approval from higher management, leading to faster responses to changing circumstances and improved agility.
What are the SMART objectives?
A SMART objective is one that is specific, measurable, achievable, relevant, and time-bound. SMART objectives provide the details for how a group or organization will achieve a goal.
Which of the following approaches parallels the concept of bureaucracy, '"Organization as a machine", "organization as a social arrangement", & "Organization within the wider environment".
The "organization as a machine" approach parallels the concept of bureaucracy because both emphasize structured hierarchy, standardized processes, and efficiency through clear rules and predictable routines.