EZ
It represents the maximum amount of money the outcome payer is prepared to pay for a good/service.
Value
This characteristic explains why the quality of a service can change based on who provides it and the conditions under which it is delivered.
Variability
D MOVIE
D MOVIE
D MOVIE
3D MOVIE
It is the expense of delivery, development, management and financing to the service provider (and where applicable, investor).
Cost
businesses offer that cannot be owned, stored, or physically touched but is consumed at the moment of delivery
Service
DAILY DOUBLE!
🎯 MARKET
Target Market
It is the amount to be paid for the good/service agreed between the provider and outcome payer.
Price
It describes the assessment of customer expectations of a service in relation to their perceptions of the actual service performance.
Service Quality
RETURN
--------------------
INVESTMENT
Return on Investment
True or False:
Jollibee uses Service as the Core Offering
True ka dyan
It is a product in the sense that it represents a bundle of benefits that can satisfy customer wants and needs, yet it does so without physical form.
Service
B ----> B
True or False: Pricing outcomes refer to the results or consequences of the pricing strategies and decisions a business implements.
TRUE jud uy
DAILY DOUBLE!
The 3 characteristics of services.
Intangibility, Inseparability, and Variability
DAILY DOUBLE!
P P
P P
4Ps