Taking Apart Desktops
You can use it to quickly verify whether power is being supplied to the disk drive.
What is a multimeter?
A tool the help desk uses to test whether the network port on the laptop is working properly.
The type of port that transmits video, audio, data, and power on the same port and cable.
What is a Thunderbolt 3?
A tool used to quickly remove dust inside a computer to prevent it from overheating.
What is Compressed air?
This version of ATX supports the additional power requirements of PCIe and calls for a 24-pin P1 connector.
What is ATX 2.2?
The correct order for a technician to install the main components in a custom gaming computer.
What is Power supply, drives, motherboard, cards?
Four examples of FRUs that a Field Technician keep on hand for maintaining laptops.
What are Memory modules, hard drives, keyboards, and wireless cards?
An adapter used to convert a digital video signal to an analog video signal.
What is A DVI to VGA adapter?
A networking command used to verify that the networking protocols are installed and working properly on the laptop.
What is a Ping the loopback address?
A type of expansion slot that requires additional power and are faster than their predecessor.
What are PCIe slots?
Alexa is asked to upgrade the memory on a desktop computer and replaces this component.
What is DIMM?
A RAM form factor laptop computers use.
What is SO-DIMM?
A type of port that can support up to six peripheral devices simultaneously.
What is Thunderbolt 3?
A relatively drastic measure that may work to fix an overheating computer, but is not necessarily quick.
What is replacing the CPU?
The 24-pin or 20+4-pin P1 connector provides
What is +12 volts, +5 volts, and +3.3 volts of output?
A help desk doesn't try to replace the network card on a laptop when troubleshooting network issues.
What is the network port on a laptop is integrated into the motherboard making difficult?
A technician uses this to make a connection to a laptop at a customer's location.
What is a Port replicator?
Common video ports which do not transmit audio or power signals.
What is DVI and VGA?
Moving an overheating computer to a temperature-controlled environment does not fix the issue.
What is not addressing the root cause of the problem?
The version of ATX that does not support the additional power requirements of PCIe and does not call for a 24-pin P1 connector.
What is ATX 1.1?
The two most expensive computer components.
What are the motherboard and processor?
The laptop component typically built into the screen and cannot be easily replaced.
What is the webcam?
A type of video port that can transmit both digital and analog signals.
What is DVI?
This happens when a computer overheats and shuts itself down.
What is the system restarts or turns off by itself?
Other types of expansion cards, other than graphics cards, can be installed in PCIe slots.
What are network interface cards (NICs), sound cards, RAID controllers, SSDs, and capture cards?