Inspections
Trash Outs
Move In Folders
Damages
FAQ
100

What is the difference between blue and white bags?

Blue bags are items $50 or more (each singular item). White bags are for trash. 

100

When should you ask for additional team help?

If it is going to take you 45 minutes or longer

100

What goes on the label of the move in folder?

Resident Name

Unit & Bedroom

Key Checklist

100

List what is needed to include when taking a picture of items that have been left? 

Value of item

Before/After pictures

Amount of trash bags listed

100

Can I have off xyz days off during turn?

NO! July 25th to August 11th are blackout dates for landmark due to turn

200

What four descriptions on the marker board?

Unit Number

Bedroom Letter

Date 

What the damage is

200

How long does someone have to pick up their bag and tag items?

30 days

200

How many wristbands does each resident and guest get?

One resident (Pink)

Two guest (Purple)

200

How would you list the damage on the marker board and in Entrata notes? 

What the specific picture is of and the damage notes. 

200

When is move out and move in day?

Move out day is July 25th. Move in day is August 8th/9th depending on floor plans.

300

What is the FIRST picture you should take?

The door of the unit you are entering WITH the white board information.

300

What goes on the tag for the blue bags?

Unit number

Bedroom letter

Date 

300

What goes into a future resident packet? (FIVE items)

Key Fob

Mail Key 

Wristbands

Mark Athens Welcome sheet 

Promo

300

List all furniture that you have to check before you submit the inspection? (TEN ITEMS)

Bedframe

Mattress

Dresser

Desk

Desk Chair 

Couch

Coffee table

End table 

Entertainment center

Barstools 

300

What is the renewal transfer date and how long do they have to move in?

August 2nd 

10am-6pm to move out 

400

What items do you inspect in a partial unit?

Bedroom & Bathroom 

(NO COMMON AREAS) 

400

Where do the bag and tags go immediately after?

Dungeon 

400

What goes into a renewal packet? (TWO items)

Promo 

Wristbands

400

What is all that is needed in your backpack to successfully access damages? (TWELVE items)

Ruler

Dry Erase Board 

Dry Erase Marker

Blue bag

White bag

Gloves

Phone Charger 

Wipes/Cleaner

Febreze

Paper Towels

Labels 

Floor Plan Packets


400

"I am scheduled to move in the 9th but can I move in the 8th?"

"Can my guarantor pick up my keys?" 

No 

Yes as long as they are in the lease

500

Name FIVE important things to look out for during your inspection? (Must get 3/5 that Catherine is thinking of to win)

Blinds

Lights

Floor Conditions

Furniture Conditions

Flipping the mattress over

500

What are the ONLY items we keep? 

Singular items that are $50 or more
500

What separates move in packets from fast pass versus a regular move in? 

Fast pass residents need to complete pet screening, vehicle information, have all documents signed, and pay first months rent prior to deadline.

500

What damages do you send Catherine a picture of immediately? 

Floor AND furniture damages

500

How do I make sure the inspection is submitted?

Make sure every category is checked off (even if there is no note to it) 

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