What is the difference between blue and white bags?
Blue bags are items $50 or more (each singular item). White bags are for trash.
When should you ask for additional team help?
If it is going to take you 45 minutes or longer
What goes on the label of the move in folder?
Resident Name
Unit & Bedroom
Key Checklist
List what is needed to include when taking a picture of items that have been left?
Value of item
Before/After pictures
Amount of trash bags listed
Can I have off xyz days off during turn?
NO! July 25th to August 11th are blackout dates for landmark due to turn
What four descriptions on the marker board?
Unit Number
Bedroom Letter
Date
What the damage is
How long does someone have to pick up their bag and tag items?
30 days
How many wristbands does each resident and guest get?
One resident (Pink)
Two guest (Purple)
How would you list the damage on the marker board and in Entrata notes?
What the specific picture is of and the damage notes.
When is move out and move in day?
Move out day is July 25th. Move in day is August 8th/9th depending on floor plans.
What is the FIRST picture you should take?
The door of the unit you are entering WITH the white board information.
What goes on the tag for the blue bags?
Unit number
Bedroom letter
Date
What goes into a future resident packet? (FIVE items)
Key Fob
Mail Key
Wristbands
Mark Athens Welcome sheet
Promo
List all furniture that you have to check before you submit the inspection? (TEN ITEMS)
Bedframe
Mattress
Dresser
Desk
Desk Chair
Couch
Coffee table
End table
Entertainment center
Barstools
What is the renewal transfer date and how long do they have to move in?
August 2nd
10am-6pm to move out
What items do you inspect in a partial unit?
Bedroom & Bathroom
(NO COMMON AREAS)
Where do the bag and tags go immediately after?
Dungeon
What goes into a renewal packet? (TWO items)
Promo
Wristbands
What is all that is needed in your backpack to successfully access damages? (TWELVE items)
Ruler
Dry Erase Board
Dry Erase Marker
Blue bag
White bag
Gloves
Phone Charger
Wipes/Cleaner
Febreze
Paper Towels
Labels
Floor Plan Packets
"I am scheduled to move in the 9th but can I move in the 8th?"
"Can my guarantor pick up my keys?"
No
Yes as long as they are in the lease
Name FIVE important things to look out for during your inspection? (Must get 3/5 that Catherine is thinking of to win)
Blinds
Lights
Floor Conditions
Furniture Conditions
Flipping the mattress over
What are the ONLY items we keep?
What separates move in packets from fast pass versus a regular move in?
Fast pass residents need to complete pet screening, vehicle information, have all documents signed, and pay first months rent prior to deadline.
What damages do you send Catherine a picture of immediately?
Floor AND furniture damages
How do I make sure the inspection is submitted?
Make sure every category is checked off (even if there is no note to it)