Honda
Who founded Honda?
Soichiro Honda
Who made a speech that began with 'I have a dream' in 1963?
Martin Luther King Jr.
What is ESC's email address?
csvcsupportr2@ahm.honda.com
Absence makes the heart...
...Grow fonder
Customer demands to speak to a supervisor, when you say you can't transfer the call directly, the customer says your useless and hangs up. A CRS should be logged.
True or False?
False
Honda first produced the Civic in the 1960s
True or False?
False, 1972
What is the capital of New York?
Albany
You can find the number for Roadside Assistance in the Servicing Guide
True or False?
True
Lightning never strikes...
...the same place twice
Name a reason why we will be utilizing the Callback feature beginning July 29th other than Long Hold Times.
- Frustrated Customers
- Repetitive Complaints
Honda Marine produces a line of personal watercrafts
True or False?
False, Honda Marine does not produce jet skis or wave runners
What is the largest planet in the Solar System?
Jupiter
How many days past due does the account need to be to be transferred to Mid Collections?
30-59 Days Past Due
Never put the cart...
...before the horse
Are ELT Code and Corp Code the same thing?
No, The ELT number refers to the identifier used in the Electronic Lien and Title (ELT) program, which allows for the electronic management of vehicle titles and liens. Corporate Code refers to the Tax ID Number.
What is the name of the humanoid robot created by Honda in 2000?
Asimo
Which is the chemical name for common salt?
Sodium Chloride
What is the Receiving Code for MoneyGram?
1888
Too many cooks...
...spoil the broth
Are there Honda Loyalty Benefits available to Honda Lease customers?
Yes or No?
Yes! Loyal Honda Lease Customers receive:
What are the 5 Core Values of the Honda Philosophy?
Dreams, Joy, Passion, Respect, Challenging Spirit
How many bones does the adult human skeleton have?
206
The regular mailing address for 3rd Party Payoffs is:
AHFC- ATTN: NPC
PO Box 165007 Irving TX 75016
True or False?
False-
Honda Financial Services- PO Box 70252 Philadelphia, PA 19176
A bird in the hand is worth...
...more than 2 in the bush
Balloon accounts are able to make principle only payments online, by mail, and over the phone.
True or False?
False, Principle payments cannot be made online.