Systems Based
What software is used to clock in?
Workday!
Whats the name for a dental/vison plan?
Ancillary
Out of network care isn't provided, referrals are needed to see specialists, what am I?
HMO
I have a chronic condition and take multiple medications
Platinum
What system is used to find carrier metadata?
Hippo
Where in Hippo can you find your task list and that of your company?
Maestro Task List
I have the highest premiums and largest provider network, what am I
PPO
If I rarely get sick and am generally fit and healthy, what tier would you recommend for me?
Bronze
If a company is new to Gusto but has employed EE’s previously, you will have to request a QWR from ___?
Panda
When a customer decides to change plan policies while remaining with the same carrier. Offerings changing a little bit.
Same carrier, plan/group level changes
I have a smaller network, more expensive out-of-network care, my plan will require the selection of a Primary Care Physician
POS
If I am an older individual, am at higher risk for colds, what plan would you suggest?
Gold
This system is used to escalate a customer.
Sales Force
This requires that all employees be required the same benefits under the same circumstances.
The Affordable Care Act
I have no out-of-network coverage and must use providers in the network, except for emergency care
EPO
I have children in elementary school who are involved in sports, and our family is generally healthy, with a few minor medical conditions. What plan would you suggest?
Silver