Visa
True or False our Visa Platinum card offers concierge services?
False- Our Visa Signature card offers this service not the Visa Platinum.
What three requirements members need to meet to waive the cost of premium checking?
Involuntary unemployment, disability, and death.
How long is the trial period to cancel protection and receive a full refund with no cancellation fee?
90 days
you have been tricked into thinking this was an east question! In order to receive point's try selling MBP in one sentence.
points for effort....
Ex. With MBP, you only have to pay a $250 deductible for repairs, which means your wallet can be protected from large repair expenses.
What are three potential selling opportunities for a visa credit card.
ACH, Additional savings, digital wallet, bill pay, business loans, card gaurd, certificates, checking accounts, consumer loans, direct deposit etc.
Create a conversation with another member of your team to sell premium checking. Both parties must participate to earn full points.
Ex. I noticed your phone screen is cracked, would you benefit from getting that fixed with our mobile phone protection that comes with our premium checking account.
What are the two requirements members need to be eligible for Disability and Involuntary Unemployment protection?
AFCU member and work at least 25 hours per week.
After 90 days can members still get a refund for GAP?
No refund is due id the member cancels after 90 days.
Does MBP cover electric vehicles?
Yes.
The ____ ______ benefit provides members with a reimbursement for the difference in price if an item they purchased is featured in another retailer’s printed add for a lower price within 60 days of the original purchase.
Price Protection
What is one benefit members have to enroll in before they can us it.
ID theft protection
What is the name of the company we use for Debt protection?
Trustage
Are loan refinances from a different lender eligible for GAP if it meets eligibility requirements?
Yes.
What is not covered with MBP?
Normal maintenance, non-factory installed technology, already damaged parts, etc.
The ____ _____ benefit offers lifestyle benefits for Visa Signature cardholders. Visa Signature Preferred lifestyle benefits include travel, entertainment, fine wine and food, sporting events, and shopping.
Signature Perks
What is the total estimated monthly value of Premium checking.
$135+*
You have been selected to come up with a rejection statement for debt protection.
Participant uses future benefit in their reject statement. etc. "I understand. if you're ever interested in having your debt protected from those life events we can add it to your loan."
What is GAP Plus?
$1,000 is waived from the loan or lease when the replacement vehicle is financed by our credit union. 120 after member's primary insurance company issues a settlement check.
Fill in the blank: EVs run differently than internal combustion engine (ICE) vehicles, but they still have more than __% of components in common—like heating, air conditioning, steering, technology, electrical, and more.
70%
What are the four benefits the Visa Signature card offers that the others don't?
Price protection, Signature perks, Roadside dispatch, and concierge services.
How does Premium Checking offset ATM fees to members?
Premium checking offsets those fees by returning an equal amount to their account in the form of AFCU rewards points up to $10 per month. This fee only applied to the fees assessed by AFCU not those charged by other FI or ATM owners.
You have been selected to show the team how to file a Debt Protection claim. If you can find the website in less than 15 seconds without help you earn the 500 points!
You have been selected to show the team how to file a GAP claim. If you can find the website in less than 15 seconds without help you can earn the 500 points!
Ancillary Portal.
You can earn up to 700 points on this question!! (100 POINTS PER BENEFIT LISTED) What are all 6 of the benefits included with each level of coverage?
24/7 emergency roadside assistance, Substitute transportation, trip interruption, road hazard tire and wheel, key replacement, paint less dent repair, and windshield repair.