Jeopardy Template

Interpersonal Communication

100

• What are the components of the communication circle?

✅ Message, Source, Receiver

200

• What is an example of negative verbal communication?

✅ “You should have known better.”

300

• What does empathy mean?

✅ Understanding and sharing another’s feelings

400

• What does open posture indicate?

✅ Receptiveness and friendliness

500

• Feedback is also known as:

 

✅ Response

Office Equipment/Supplies

100

• What is the function of a hard drive?

✅ Stores data

200

• What is the goal of maintaining medical office supplies?

✅ Ensure availability and efficiency

300

• Which of the following is a clinical supply?

✅ Thermometer

400

• What are examples of practice management applications?

✅ Scheduling, billing, and patient records software

500

• What should be considered when comparing vendors?

✅ Cost, reliability, and customer service

Schedule Management

100

• What is overbooking

✅ Scheduling more patients than time allows

200

• What is double booking?

✅ Scheduling two patients at the same time slot

300

• Why choose an in-network provider for outpatient procedures?

✅ To save the patient money

400

• What does Table 16-2 show?

✅ Typical appointment times for specific types

500

• What is time-specified scheduling?

✅ Assigning fixed appointment times

Practice Management

100

• What is petty cash used for?

✅ Small office purchases

200

• What does FMLA stand for?

✅ Family and Medical Leave Act

300

• What is the first step in becoming a leader?

✅ Being a good follower

400

• What does an organizational chart show?

✅ Structure and hierarchy of roles

500

• What is a probationary period?

✅ Trial period for new employees

Safety/Patient Reception

100

• How can furniture be arranged in a medical office?

✅ In various ways to promote comfort and access

200

• Who are considered differently abled?

✅ Patients with special needs

300

• What must a medical office safety plan include?

✅ Emergency procedures and safety protocols

400

• What does PASS stand for in fire safety?

✅ Pull, Aim, Squeeze, Sweep

500

• Why is lighting important in a medical office?

✅ Enhances safety and comfort