Dementia & Behaviors
Boundaries
& Professionalism
Documentation
& Reporting
ALF
Service Plans
PAR
Care Plans
100

What is the safest way to redirect a confused resident?

calm voice, validate, then redirect
100

True or False: hugging residents is always okay

False - only with consent and facility policy 

100

Should documentation be objective or subjective

objective 

100

"Important cultural aspects of my life are: I don't believe in consuming meat or eating any animals. It is a big part of my lifestyle "

Mary Harris

100

"was born in Minneapolis, Minnesota. I have lived most of my life in Eugene, Oregon. I am divorced and my spouse has since passed away. I have a son named Austin. My other son recently passed away. My life occupation was a news video photographer."

Tim Jacobson 

200

If a resident becomes agitated in a group, what's your first step?

Reduce stimulation, lower noise, and move them aside gently

200

What do you do when a resident gives you a gift?

follow facility policy, politely decline or report. 

200
Give an example of objective language

resident stated... resident walked.. etc.

200

"My hobbies are doing crossword puzzles, word searches, and playing solitaire, Watching T.V, Painting my Nails"

Rosetta Alexandre 

200

"I was born and raised in Eastern Oregon and have lived all my life in Oregon. I recently just moved from Redmond, Oregon"

Patricia Ludwig

300

Name ONE trigger that can cause behaviors during activities

too much noise, being tired, unfamiliar people, frustration 

300

A resident asks for your phone number, what do you say?

politely decline and redirect 

300
What is mandatory reporting

reporting suspected abuse or neglect immediately 

300

"I was born in Richmond, Virginia in 1938. I moved to Oregon in 1952, and I have lived here since. I went to high school in Portland. I was married to Steven for 10 years and have no children. My brother lives in Virginia and will visit me once in a while."

Barbara Fisher 

300

"I was born and raised in Dallas, Texas, moved to Los Angeles after 20 years in Texas. I then moved to Oregon in the 1980's and have lived here ever since."

Leon Henderson  

400
What should you NEVER do when a resident is angry?

argue, raise your voice, block their exit

400

Why are boundaries important for safety

protects residents, protects staff and prevents misunderstandings

400

What information should NEVER be shared outside the facility

any resident info - HIPPA 
400

"I was born in Texas and moved to Portland in 1947. I was a house wife, and raised 7 children. I wanted to continue with my education, but I decided against it. I tried to work in child/foster care, but that did not work out"

Julia Waites 

400

"they call me Hollywood"

Jerry Kawecki 

500

Give a validation phrase for "I need to go home!" 

tell me about home - what do you miss?
500
Name a example of compromised professional boundaries

running personal errands for residents, favoritism, and personal relationships 

500

Correct this documentation: resident was rude and mean during group

resident yelled and hit the table during group 

500

"I was born in Bend, OR. I moved around a lot: Kansas, California, Washington and throughout Oregon. I went to Gervis High School, attended Chemeketa community college and later went to study social work at Western Oregon University. I was married but we divorced. I had two daughters"

Donette Kutten 

500

"I was the VP of United Way for 21 years. I really loved this job, and I also graduated from Stanford University" 

Barbara Rogers 

M
e
n
u