How do you clock in for your shift?
The clock in button will appear 5 mins before shift time
Where can you find a link to the Resource Folder?
- All Staff GroupMe
- Staff Email
- League Detail Email
What day is the staff email sent?
Monday
How do you earn the staff discount code?
Fill out the Availability Form. Email staffing email.
What is the slogan on the back of the Volo player shirt?
We play so kids play free
How can you see what shifts you're scheduled for?
To see all shifts you are scheduled for, see the "Schedules" tab
What is the document called where you can find set-up instructions for each location?
Venue Guide
What should you do upon receiving the League Detail Email for your league
Read and reply, confirming once done
What do you do if you are running late for a shift?
Less than 15 minutes: Post in GroupMe
More than 15 minutes: Call Batphone to make FT staff aware
Volo Pass in Boston is how much a month for players?
$35
How do you clock out for your shift?
To clock out, select show more on Overview tab. See Timecard tab to verify shift information & Times
Where can you find the sponsor bar for your league?
Sponsor Bar one sheeter in Staff Resource Folder or League Detail Email
In order to be staffed what is the document called you must fill out?
Availability Form
What should you do if players ask a league question you don't know the answer for?
have them email boston@volosports.com
Who is the most athletic member of the FT team?
Junior
What do you do if you miss clocking in/out in Rippling?
Submit a Change Request Form
What are 5 things you can find in the League Detail email?
shift time, sponsor bar, bar specials, who you are working with, who is dropping off shirts, who is giving the Welcome Speech, shift responsibilities, link to Resource Folder, venue address, leagues running at venue, league start date, number of weeks of the league
Where should you ask sport specific questions in GroupMe?
The relevant sport specific GroupMe
If subbing, how many shifts must you pick up a season to remain an active employee?
5 shifts
What year was Volo founded?
2010
What if you believe you've secured coverage but still see a shift in Rippling?
Reach out to Batphone, email staffing email
What are the 5 core points of a Welcome Speech?
1) Be Kind!
2) Rules
3) Kids Foundation
4) Bar/Specials
5) Venue Logistics
Where should you input any needs, questions or concerns relating to your shift?
Shift Log?
What is the latest in advance you should be requesting coverage for a shift?
48 Hours in advance unless it's an emergency.
What is the address of the Volo Boston Storage Unit?
145 N Beacon Street, Boston MA