Rippling
Resources
Communication
Policies
Miscellaneous
100

How do you clock in for your shift?

The clock in button will appear 5 mins before shift time

100

Where can you find a link to the Resource Folder?

- All Staff GroupMe

- Staff Email

- League Detail Email

100

What day is the staff email sent?

Monday

100

How do you earn the staff discount code?

Fill out the Availability Form. Email staffing email.

100

What is the slogan on the back of the Volo player shirt?

We play so kids play free

200

How can you see what shifts you're scheduled for?

To see all shifts you are scheduled for, see the "Schedules" tab

200

What is the document called where you can find set-up instructions for each location?

Venue Guide

200

What should you do upon receiving the League Detail Email for your league

Read and reply, confirming once done

200

What do you do if you are running late for a shift?

Less than 15 minutes: Post in GroupMe

More than 15 minutes: Call Batphone to make FT staff aware

200

Volo Pass in Boston is how much a month for players?

$35

300

How do you clock out for your shift?

To clock out, select show more on Overview tab. See Timecard tab to verify shift information & Times

300

Where can you find the sponsor bar for your league?

Sponsor Bar one sheeter in Staff Resource Folder or League Detail Email

300

In order to be staffed what is the document called you must fill out?

Availability Form

300

What should you do if players ask a league question you don't know the answer for?

have them email boston@volosports.com

300

Who is the most athletic member of the FT team?

Junior

400

What do you do if you miss clocking in/out in Rippling?

Submit a Change Request Form

400

What are 5 things you can find in the League Detail email?

shift time, sponsor bar, bar specials, who you are working with, who is dropping off shirts, who is giving the Welcome Speech, shift responsibilities, link to Resource Folder, venue address, leagues running at venue, league start date, number of weeks of the league

400

Where should you ask sport specific questions in GroupMe?

The relevant sport specific GroupMe

400

If subbing, how many shifts must you pick up a season to remain an active employee?

5 shifts

400

What year was Volo founded?

2010

500

What if you believe you've secured coverage but still see a shift in Rippling?

Reach out to Batphone, email staffing email

500

What are the 5 core points of a Welcome Speech?

1) Be Kind!

2) Rules

3) Kids Foundation

4) Bar/Specials

5) Venue Logistics

500

Where should you input any needs, questions or concerns relating to your shift?

Shift Log?

500

What is the latest in advance you should be requesting coverage for a shift?

48 Hours in advance unless it's an emergency.

500

What is the address of the Volo Boston Storage Unit?

145 N Beacon Street, Boston MA

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