ALUMNI
Someone who has admitted and discharged through one of our programs.
What is an Alumni?
The process of creating another file for an alumni.
What is cloning?
HIPPA
What is the law that protects confidentiality in treatment?
400 activities
What is the minimum amount of alumni activities you should do in a month?
These leads will come in via a web browser by a potential client, and after five minutes, if not claimed, go to the intake queue.
What is a web lead?
After your 3rd hour, but must be before your 5th hour.
When can you take lunch?
We cannot reach out passed 8pm MST.
What is the cutoff time for calling/texting alumni?
What is important when logging alumni activity?
30 MG maximum
What is the maximum amount of methadone someone can be on for us to accept at our program?
Logging "To early to reach out" on alumni outreach
Does not count as an alumni activity.
Submit a document request on clients opportunity with $ amount and email.
How do you send incidentals?
Anthem Blue Cross, Blue Cross Blue Shield, Regence, Care First Blue Cross Blue Shield.
What are some of the umbrella companies of BCBS?